Aluna Resort Tulum | Hotel in Tulum

| 8.5 (285 Reviews) |   Pet Friendly  7 Bathrooms  22 Guests
Zama Hotel | Aluna Resort Tulum

Hotel in Zama, Tulum

Located in Tulum, 3.4 miles from Tulum Archeological Site, Aluna Resort Tulum has accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Each room at the 5-star hotel has pool views, and guests can enjoy access to a garden and to a terrace. The property provides room service, a 24-hour front desk and organizing tours for guests. At the hotel rooms come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Free WiFi is accessible to all guests, while some rooms include a balcony. The rooms in Aluna Resort Tulum are equipped with bathrobes and an iPod docking station. A buffet, à la carte or continental breakfast is available at the property. At the accommodation you'll find a restaurant serving Caribbean, Mediterranean and Mexican cuisine. Vegetarian, dairy-free and vegan options can also be requested. Guests at Aluna Resort Tulum will be able to enjoy activities in and around Tulum, like cycling. Guests can use the business center or relax in the bar. Tulum Bus station is 1.6 miles from the hotel, while Parque Nacional Tulum is 2.1 miles from the property. Tulum International Airport is 25 miles away.

Aluna Resort Tulum is located in Tulum.

This 76 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Security/Safety, Child Friendly, and several others. This is a 5 star rated property and has over 285 reviews with the average score of 8.5 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 76 Bedrooms Hotel if you want to learn more about this place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Aluna Resort Tulum in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Aluna Resort Tulum”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Bar
  • Kids' meals
  • Wine/Champagne
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Restaurant
  • Breakfast in the room
  • Snack bar
  • Fruit
Parking
  • Parking
  • Parking on site
  • Private Parking
  • Street parking
  • Accessible parking
  • Free parking
Accessibility
  • Toilet with grab rails
  • Raised toilet
  • Wheelchair accessible
  • Lowered sink
Activities
  • Spa facilities
  • Head massage
  • Facial treatments
  • Spa lounge/Relaxation area
  • Temporary art galleries
  • Cycling
  • Neck massage
  • Back massage
  • Happy hour
  • Couples' massage
  • Beauty services
  • Snorkeling
  • Body scrub
  • Spa/Wellness packages
  • Hand massage
  • Cooking class
  • Fitness
  • Body treatments
  • Fitness center
  • Foot massage
  • Full-body massage
  • Spa
  • Bike tours
  • Massage
  • Yoga classes
General
  • Family rooms
  • Facilities for disabled guests
  • Air conditioning
  • Smoke-free property
  • Wifi in all areas
  • Safe
  • Elevator
  • Pet friendly
  • Designated smoking area
  • Non-smoking rooms
Guest Services
  • Meeting/Banquet facilities
  • Packed lunches
  • Room service
  • Business center
  • Suit press
  • ATM on site
  • Tour desk
  • Laundry
  • Fax/Photocopying
  • Pet basket
  • Baggage storage
  • Daily housekeeping
  • 24-hour front desk
  • Concierge
  • Pet bowls
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor furniture
  • Outdoor pool (year-round)
  • Sun deck
  • Garden
  • Outdoor pool
  • Terrace
Security/Safety
  • 24-hour security
  • CCTV in common areas
  • Security alarm
  • CCTV outside property
  • Key access
  • Key card access
  • Smoke alarms
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Rooftop pool
  • Beach chairs/Loungers
  • Beach umbrellas
  • Swimming pool
  • Shallow end
  • Pool with view
  • Pool bar

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and free.

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, in the event of an early departure, the property will charge you the full amount for your stay.

License number: 1230090064

Reviews

Value for money:
7.7
Location:
7.95
Staff:
8.64
Facilities:
8.63
Comfort:
9.04
Cleanliness:
8.88
Mica
Apr 30, 2026 07:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Couple
Travel Purpose: business
Positive: It was close to all restaurants, a small drive (8mins) to beachfront and a lovely hotel with great staff
Negative: Nothing really, if we had to say, the upstairs bar could have been open but then the staff gave us poolside service so really they went above and beyond!
Summary: The perfect little getaway
See All Reviews

Room Arrangement

Room Info Facilities
Essential King Room with Balcony
Room Type: Double
Room Size: 38 m2
1 King bed(s) Bed
1 Sofa bed Bed
Essential King Room with Balcony

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Hairdryer, Private bathroom, Bathrobe, Body soap, Shower cap, Toilet paper, Walk-in shower, Towels, Conditioner, Shower, Toilet, Shampoo, Free toiletries, Bathtub or shower

General

Smoke Alarm, Laptop safe, Fan, Air conditioning, Trash cans, Tile/Marble floor, Private entrance, Safe, Key card access

Media & Technology

iPod dock, TV, Flat-screen TV, Telephone, Cable channels, Satellite channels, Radio

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony, Terrace, Patio, Outdoor furniture

Living Area

Sofa, Sitting area

View

View, Pool view, Garden view

Bedroom

Linens, Alarm clock, Wardrobe or closet

Room amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Accessibility

Accessible by elevator

Cleanliness & disinfection

Hand sanitizer
Premium Queen Room with Balcony - Non-Smoking
Room Type: Double
Room Size: 38 m2
2 Queen bed(s) Bed
Premium Queen Room with Balcony - Non-Smoking

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Hairdryer, Private bathroom, Bathrobe, Body soap, Shower cap, Toilet paper, Walk-in shower, Towels, Conditioner, Shower, Toilet, Shampoo, Free toiletries, Bathtub or shower

General

Smoke Alarm, Laptop safe, Fan, Air conditioning, Trash cans, Tile/Marble floor, Private entrance, Safe, Key card access

Media & Technology

iPod dock, TV, Flat-screen TV, Telephone, Cable channels, Satellite channels, Radio

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony, Terrace, Patio, Outdoor furniture

Living Area

Sitting area

Bedroom

Linens, Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet

View

View, Pool view, Garden view

Room amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Accessibility

Accessible by elevator

Cleanliness & disinfection

Hand sanitizer
Essential King Room
Room Type: Double
Room Size: 38 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Hairdryer, Private bathroom, Bathrobe, Body soap, Shower cap, Toilet paper, Walk-in shower, Towels, Conditioner, Shower, Toilet, Shampoo, Free toiletries, Bathtub or shower

General

Smoke Alarm, Laptop safe, Fan, Air conditioning, Trash cans, Tile/Marble floor, Private entrance, Safe, Key card access

Media & Technology

iPod dock, TV, Flat-screen TV, Telephone, Cable channels, Satellite channels, Radio

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony, Terrace, Patio, Outdoor furniture

Living Area

Sofa, Sitting area

Bedroom

Linens, Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet

View

View, Pool view, Garden view

Accessibility

Entire unit located on ground floor

Room amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
One-Bedroom King Suite
Room Type: Suite
Room Size: 64 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Hairdryer, Private bathroom, Bathrobe, Body soap, Additional bathroom, Bathtub, Shower cap, Toilet paper, Walk-in shower, Slippers, Towels, Conditioner, Shower, Toilet, Shampoo, Free toiletries, Bathtub or shower

General

Smoke Alarm, Iron, Laptop safe, Fan, Air conditioning, Trash cans, Tile/Marble floor, Safe, Private entrance, Key card access

Media & Technology

iPod dock, TV, Flat-screen TV, Streaming service (like Netflix), Telephone, Cable channels, Satellite channels, Radio

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony, Terrace, Patio, Outdoor furniture

Kitchen

Dining table, Refrigerator

Living Area

Sofa, Sitting area

Bedroom

Linens, Walk-in closet, Alarm clock, Extra long beds (> 6.5 ft), Wardrobe or closet

View

View, Pool view, Garden view

Accessibility

Entire unit located on ground floor, Accessible by elevator

Room amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Free spa access

Cleanliness & disinfection

Hand sanitizer
Essential Queen Room with Two Queen Beds
Room Type: Double
Room Size: 38 m2
2 Queen bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Hairdryer, Private bathroom, Bathrobe, Body soap, Shower cap, Toilet paper, Walk-in shower, Towels, Conditioner, Shower, Toilet, Shampoo, Free toiletries, Bathtub or shower

General

Smoke Alarm, Laptop safe, Fan, Air conditioning, Trash cans, Tile/Marble floor, Private entrance, Safe, Key card access

Media & Technology

iPod dock, TV, Flat-screen TV, Telephone, Cable channels, Satellite channels, Radio

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony, Terrace, Patio, Outdoor furniture

Living Area

Sitting area

View

View, Pool view, Inner courtyard view, Garden view

Bedroom

Linens, Alarm clock, Wardrobe or closet

Accessibility

Entire unit located on ground floor

Room amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
Essential Queen Room with Two Queen Beds Mobility Accessible - Non-Smoking
Room Type: Double
Room Size: 38 m2
2 Queen bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Hairdryer, Private bathroom, Bathrobe, Body soap, Shower cap, Toilet paper, Walk-in shower, Towels, Conditioner, Shower, Toilet, Shampoo, Free toiletries, Bathtub or shower

General

Smoke Alarm, Laptop safe, Fan, Air conditioning, Trash cans, Tile/Marble floor, Private entrance, Safe, Key card access

Media & Technology

iPod dock, TV, Flat-screen TV, Telephone, Cable channels, Satellite channels, Radio

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony, Terrace, Patio, Outdoor furniture

Living Area

Sitting area

View

View, Pool view, Inner courtyard view, Garden view

Bedroom

Linens, Alarm clock, Wardrobe or closet

Accessibility

Entire unit located on ground floor, Shower chair, Entire unit wheelchair accessible, Toilet with grab rails, Lower sink, Roll-in shower

Room amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
One-Bedroom King Suite with Balcony 2
Room Type: Suite
Room Size: 72 m2
1 King bed(s) Bed
One-Bedroom King Suite with Balcony 2

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Hairdryer, Private bathroom, Bathrobe, Body soap, Additional bathroom, Bathtub, Shower cap, Toilet paper, Walk-in shower, Slippers, Towels, Conditioner, Shower, Toilet, Shampoo, Free toiletries, Bathtub or shower

General

Smoke Alarm, Iron, Laptop safe, Fan, Air conditioning, Trash cans, Tile/Marble floor, Safe, Private entrance, Key card access

Media & Technology

iPod dock, TV, Flat-screen TV, Streaming service (like Netflix), Telephone, Cable channels, Satellite channels, Radio

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony, Terrace, Patio, Outdoor furniture

Kitchen

Dining table, Refrigerator

Living Area

Sofa, Sitting area

Bedroom

Linens, Walk-in closet, Childrens' cribs, Alarm clock, Extra long beds (> 6.5 ft), Wardrobe or closet

View

View, Pool view, Garden view

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Upper floors accessible by stairs only

Room amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Aluna Resort Tulum pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Aluna Resort Tulum?

Check-in time for Aluna Resort Tulum starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Aluna Resort Tulum have a swimming pool?

Yes, this Aluna Resort Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Aluna Resort Tulum?

Best-rates for the Aluna Resort Tulum starts from $164 per night with includes Toiletries, Guest Services, Entertainment, Breakfast, Internet, Parking, Pool, Wheelchair Accessible, Balcony/Terrace, Oceanfront, Business Services, Wellness Facilities, Restaurant, Air Conditioner, Ocean View, Sports/Activities, Spa, Bar, Kitchen, View, Security/Safety, Child Friendly, Laundry, Pet Friendly, Designated Smoking Area, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Aluna Resort Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Aluna Resort Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Aluna Resort Tulum is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Aluna Resort Tulum?

Based on the information reported by the owner or manager, the Aluna Resort Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Aluna Resort Tulum?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD164
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