Is this Chetumal hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Chetumal hotel have a swimming pool?

Yes, this Chetumal hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Chetumal hotel?

Best-rates for the Chetumal hotel starts from $248 per night with includes Entertainment, Parking, Transportation/Shuttle, Bedding/Linens, Bar, Guest Services, Internet, Laundry, TV, View, Wellness Facilities, Spa, Toiletries, Pool, Ocean View, Security/Safety, Restaurant, Air Conditioner, Balcony/Terrace, Accessibility, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Chetumal hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Chetumal hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Chetumal hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Chetumal hotel?

Based on the information reported by the owner or manager, the Chetumal hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Chetumal hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Chetumal hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Amainah Bacalar Hotel Boutique - Adults Only | Hotel in Bacalar

| 9.8 (493 Reviews) | 1 Bathroom

Chetumal Hotel | Amainah Bacalar Hotel Boutique - Adults Only

Hotel in Chetumal, Bacalar

Adults-only hotel with a marina and spa services
This smoke-free hotel features a marina, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Change of towels is available on request.
Amainah Bacalar Hotel Boutique - Adults Only offers 16 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and minibars. Each accommodation is individually furnished and decorated. Select Comfort beds feature down comforters and premium bedding. 43-inch Smart televisions come with premium cable channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include laptop-compatible safes and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Ocean View

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Internet

Laundry

Facility Overview

Bathrooms

Private bathroom

Separate bathtub and shower

Hair dryer

Towels

Bathrobes

Rainfall showerhead

Free toiletries

Bedroom

Premium bedding

Blackout drapes/curtains

Air conditioning

Ceiling fan

Select Comfort bed

Bed sheets

Down comforter

Hypo-allergenic bedding

In-room massage

Slippers

Local maps

Individually decorated

Guidebooks/recommendations

Individually furnished

Window screens

Restaurant dining guide

Soundproofing

Access via exterior corridors

Chef

Iron/ironing board (on request)

Laptop-compatible safe

Breakfast

Cooked-to-order breakfast available for a fee daily 8:00 AM–11:00 AM: MXN 150-500 per person

1 restaurant

1 poolside bar and 1 bar

Griddle

Free minibar (some items)

Champagne service

Parking

Free extended parking on site

Beach shuttle (surcharge)

Accessibility

Thin carpet in room

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators

Activities

Casino

Outlet shopping

Health/beauty spa

Water skiing

Scuba diving

Snorkeling

Canoeing

Ziplining

Swimming

Ecotours

Fishing

Hiking/biking trails

Bicycle rentals

Motorized watercraft

Kayaking

Spa services

Sailing

Motor boating

Bicycle rentals

Outdoor pool

Boat tours

Entertainment

Cable channels

Premium channels

43-inch Smart TV

General

Front-desk safe

English

Spanish

Romance packages available

Smoke-free property

Couples dining

Beach towels

Guest Services

Outdoor pool

Snack bar/deli

Soundproofed rooms

Daily housekeeping

Front desk (limited hours)

Change of towels (on request)

Wedding services

Concierge services

Luggage storage

Porter/bellhop

Tour/ticket assistance

Internet

In-room WiFi speed: 25+ Mbps

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Free pool cabanas

Dock

Pool sun loungers

Outdoor furniture

Beach umbrellas

Terrace

Garden

Marina onsite

Spa

Massage - Thai

Massage - Swedish

Massage - deep-tissue

Massage - sports

Couples treatment room(s)

Massage - hot stone

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 11:00 pm contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome.

Payment Policy

Fee for cooked-to-order breakfast: approximately mxn 150 to 500 per person the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Olivia

Oct 5, 2025 01:49:37 AM

Review Score: 10

Summary: The highlight of our trip to Mexico! We were warmly welcomed with an early check-in and a complimentary upgrade on arrival. The room was beautiful, with a spectacular view of the lagoon. Every member of staff we encountered was personable, friendly, and genuinely eager to make our stay special. This experience truly exceeded our expectations, we couldn’t have asked for a better place to end our vacation.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room, 1 King Bed, Private Pool, Lagoon View Room Size: 409 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Lagoon view, Ping - 11, Room and bed type depend on availability check-in, Square meters - 38, Private pool, Location - ground floor, No rollaway/extra beds, No cribs (infant beds), Square feet - 409, Balcony, Private plunge pool, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed, Balcony, Lagoon View Room Size: 409 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Lagoon view, Ping - 11, Room and bed type depend on availability check-in, Square meters - 38, Balcony or patio, Location - ground floor, No rollaway/extra beds, No cribs (infant beds), Square feet - 409, Balcony, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed, Bathtub, Lagoon View Room Size: 409 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Lagoon view, Ping - 11, Room and bed type depend on availability check-in, Square meters - 38, Location - ground floor, No rollaway/extra beds, No cribs (infant beds), Square feet - 409, Balcony, Bed count minimum 1, Bed count maximum 1
Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View Room Size: 409 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Lagoon view, Ping - 11, Room and bed type depend on availability check-in, Square meters - 38, Location - top floor, Balcony or patio, No rollaway/extra beds, No cribs (infant beds), Square feet - 409, Balcony, Bed count minimum 2, Bed count maximum 2