Is this Casa Tonal pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Casa Tonal have a swimming pool?

No, this Casa Tonal does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Casa Tonal a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Casa Tonal wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Casa Tonal has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Casa Tonal?

Based on the information reported by the owner or manager, the Casa Tonal indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Casa Tonal?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Casa Tonal | Hotel in Mexico City

9.4 (35 Reviews) | 1 Bathroom

Hotel in La Concepcion, Mexico City

Pet-friendly hotel with a full-service spa connected to the convention center in Mexico City
A full-service spa, a 24-hour business center, and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Change of towels is available on request.
Casa Tonal offers 4 accommodations with hair dryers. Each accommodation is individually furnished and decorated. This Mexico City hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include rainfall showerheads. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Amenities

Designated Smoking Area

Balcony/Terrace

Business Services

Bedding/Linens

Wellness Facilities

Spa

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Rainfall showerhead

Toilet paper

Towels

Hair dryer

Soap

Heated floor (bathroom)

Shampoo

Bedroom

Bed sheets

Individually furnished

Individually decorated

Breakfast

Cooked-to-order breakfast available for a fee daily 8:00 AM–noon: MXN 200-500 for adults and MXN 100-500 for children

Parking

24-hour roundtrip airport shuttle (surcharge)

Street parking available

24-hour offsite parking within 33 ft (MXN 250 per night); discounts available; reservations required

Wheelchair-accessible parking available

Airport shuttle on request

Accessibility

This property does not have elevators

Wheelchair accessible (may have limitations)

Wheelchair-accessible registration desk height (inches): 24

Smooth flooring in public areas

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

1 on-site accessible parking spaces

Front entrance ramp

Wheelchair-accessible public washroom

Accessible airport shuttle

Well-lit path to entrance

Wheelchair-accessible concierge desk

Wheelchair-accessible spa

Wheelchair-accessible parking

Wheelchair-accessible business center

Wheelchair-accessible registration desk

Stair-free path to entrance

Activities

Theme parks

Outlet shopping

Health/beauty spa

Full-service spa

General

Coworking space

24-hour business center

Lockers available

Front-desk safe

French

Spanish

English

Designated smoking areas

Renovated entire property - August 2023

Guest Services

Laundry facilities

Luggage storage

Concierge services

24-hour front desk

Tour/ticket assistance

Change of bedsheets (on request)

Laundry facilities

Dry cleaning service

Daily housekeeping

Change of towels (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

In-room WiFi speed: 50+ Mbps

Outdoors

Garden

Spa

Spa open daily

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon express check-out available late check-out subject to availability

Child Policy

Children are welcome.

Payment Policy

Fee for cooked-to-order breakfast: approximately mxn 200 to 500 for adults, and mxn 100 to 500 for children airport shuttle fee: mxn 200 per vehicle (one-way, maximum occupancy 4) nearby parking fee: mxn 250 per night(33 ft away; open 24 hours) pet fee: mxn 200 per pet (varies based on length of stay) plus mxn 200 one-time cleaning fee service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of mxn 200 per pet (varies based on length of stay), plus a one-time cleaning fee of mxn 200 service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Antonio

Nov 23, 2025 06:24:04 PM

Review Score: 8

Summary: Clean room and very clean common spaces. The shower was super leaky.

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Villa Room Size: m² 8 King Beds, Double Beds, Queen Bed and Twin Bed	General No rollaway/extra beds, Bed count minimum 8, No cribs (infant beds), Garden view, Bed count maximum 8, Number of bedrooms - 5, Number of bathrooms - 4, Wheelchair accessible, Number of living rooms 1
Grand Suite, 2 Bedrooms, Garden View Room Size: m² 3 Double Beds and Twin Bed	General No rollaway/extra beds, Number of bedrooms - 2, Desk, No cribs (infant beds), Garden view, Pets not allowed, Bed count maximum 3, Number of living rooms 1, Number of bathrooms - 1, Bed count minimum 3
Family Suite Room Size: m² 2 Double Beds	General Number of living rooms 0, No rollaway/extra beds, Desk, No cribs (infant beds), Number of bedrooms - 1, Pets not allowed, Courtyard view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Signature Suite Room Size: 269 square feet m² 1 King Bed	General Ping - 8, Square feet - 269, Number of bedrooms - 1, Pets not allowed, Square meters - 25, Wheelchair accessible, Number of living rooms 1, Number of bathrooms - 1, Location - ground floor, No rollaway/extra beds, No cribs (infant beds), Courtyard view, Bed count minimum 1, Bed count maximum 1
Superior Suite Room Size: m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Desk, No cribs (infant beds), Number of bedrooms - 1, Pets not allowed, Courtyard view, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1