Fairmont Heritage Place Mayakoba | Hotel in Playa del Carmen

| 8.4 (8 Reviews) |  4 Bathrooms  34 Guests
Mayakoba Hotel | Fairmont Heritage Place Mayakoba

Hotel in Mayakoba, Playa del Carmen

Fairmont Heritage Place Mayakoba features an outdoor swimming pool, fitness center, a garden and terrace in Playa del Carmen. This 5-star hotel offers a kids' club and room service. The property provides a concierge service and valet parking for guests. At the hotel, every room includes a balcony. Certain rooms will provide you with a kitchen with a fridge, a dishwasher and an oven. All guest rooms at Fairmont Heritage Place Mayakoba feature air conditioning and a desk. Guests at the accommodation can enjoy a buffet breakfast. Speaking English and Spanish at the reception, staff are always at hand to help. Mayakoba Beach is a few steps from Fairmont Heritage Place Mayakoba, while ADO International Bus Station is 7.5 miles from the property. Cozumel International Airport is 27 miles away, and the property offers a paid airport shuttle service.

Fairmont Heritage Place Mayakoba is located in Playa del Carmen.

This 22 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Transportation/Shuttle, Bar, and several others. This is a 5 star rated property and has over 8 reviews with the average score of 8.4 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 22 Bedrooms Hotel if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Fairmont Heritage Place Mayakoba in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Fairmont Heritage Place Mayakoba”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Wellness Facilities
Spa
Bar
Guest Services
Breakfast
Child Friendly

Facility Overview

Breakfast
  • Bar
Activities
  • Fitness center
  • Spa
  • Beach
  • Sauna
  • Kids' club
General
  • Elevator
  • Non-smoking rooms
  • Family rooms
  • Air conditioning
Guest Services
  • Room service
  • Airport shuttle (additional charge)
  • Airport shuttle
  • Valet parking
  • 24-hour front desk
  • Babysitting/Child services
  • Concierge
Outdoors
  • Garden
  • Outdoor pool (year-round)
  • Outdoor pool
  • Terrace
Security/Safety
  • 24-hour security
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Physical distancing rules followed
  • Contactless check-in/out
Spa
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Special conditions
Payment Policy
Credit card required

Please note that an additional fee of usd $30 per person per night is charged separately, wifi is included once resort fee is paid, offers cannot be combined with other promotions, spa discounts or special rates, and do not apply to group bookings, special events or tournaments.

License number: 008-007-006586/2025

Reviews

Value for money:
8.75
Location:
9.58
Staff:
8.75
Facilities:
9.17
Comfort:
9.58
Cleanliness:
9.58
Stephan
Aug 20, 2025 07:00:00 AM
Review Score:   10
Germany
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: It is a very good Resort and above the average 5 Star Hotel. The room are very large with 3 bedrooms, so it is actually a really good value compared to the availabe space.
See All Reviews

Room Arrangement

Room Info Facilities
Three-Bedroom Villa with Garden
Room Type: Villa
Room Size: 428 m2
1 Queen bed(s) Bed
1 Queen bed(s) Bed
1 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Bathrobe, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Guest bathroom, Private bathroom

General

Key card access, Air conditioning, Suit press, Iron, Tile/Marble floor, Hypoallergenic, Soundproof, Fire extinguisher, Ironing facilities, Smoke Alarm, Safe, Mosquito net, Carpeted, Carbon monoxide detector, Trash cans, Private entrance

Media & Technology

Satellite channels, Telephone, Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Outdoor furniture, Terrace, Private pool, Patio, Balcony

Kitchen

Dryer, Dishwasher, Kitchen, Microwave, Oven, Electric kettle, Dining table, Cleaning products, Wine glasses, Refrigerator, Coffee machine, Washing machine

Living Area

Dining area, Sofa, Sitting area, Desk

Bedroom

Wardrobe or closet, Alarm clock, Linens, Extra long beds (> 6.5 ft), Walk-in closet

View

Garden view, Pool view, View

Accessibility

Adapted bath, Accessible by elevator, Upper floors accessible by elevator, Entire unit located on ground floor, Entire unit wheelchair accessible, Toilet with grab rails

Room Amenities

Hypoallergenic pillow, Fold-up bed, Sofa bed, Clothes rack, Adapter, Feather pillow, Drying rack for clothing, Socket near the bed

Entertainment & Family Services

Baby safety gates, Board games/puzzles, Child safety socket covers

Pool and Spa

Pool with a view, Pool towels

Safety features

Air purifiers

Exclusive services

Free gym access, Access to private pool, Free spa access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Three-Bedroom Villa - Middle Floor
Room Type: Villa
Room Size: 287 m2
1 Queen bed(s) Bed
1 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Bathrobe, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Guest bathroom, Private bathroom

General

Key card access, Air conditioning, Suit press, Iron, Tile/Marble floor, Hypoallergenic, Soundproof, Fire extinguisher, Ironing facilities, Smoke Alarm, Safe, Mosquito net, Carpeted, Carbon monoxide detector, Trash cans, Private entrance

Media & Technology

Satellite channels, Telephone, Radio, Flat-screen TV, Cable channels, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Outdoor furniture, Terrace, Private pool, Patio, Balcony

Kitchen

Dryer, Dishwasher, Kitchen, Microwave, Oven, Electric kettle, Dining table, Cleaning products, Wine glasses, Refrigerator, Coffee machine, Washing machine

Living Area

Dining area, Sofa, Sitting area, Desk

Bedroom

Wardrobe or closet, Alarm clock, Linens, Extra long beds (> 6.5 ft), Walk-in closet

View

Garden view, Pool view, View

Accessibility

Adapted bath, Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible, Toilet with grab rails

Room Amenities

Hypoallergenic pillow, Fold-up bed, Sofa bed, Clothes rack, Adapter, Feather pillow, Drying rack for clothing, Socket near the bed

Entertainment & Family Services

Baby safety gates, Board games/puzzles, Child safety socket covers

Pool and Spa

Pool towels, Plunge Pool

Safety features

Air purifiers

Exclusive services

Free gym access, Access to private pool, Free spa access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Four-Bedroom Penthouse Villa
Room Type: Villa
Room Size: 585 m2
1 Queen bed(s) Bed
1 Twin bed(s) Bed
1 Queen bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Bathrobe, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Guest bathroom, Private bathroom

General

Key card access, Air conditioning, Suit press, Iron, Tile/Marble floor, Hypoallergenic, Soundproof, Fire extinguisher, Ironing facilities, Smoke Alarm, Safe, Mosquito net, Carpeted, Carbon monoxide detector, Trash cans, Private entrance

Media & Technology

Satellite channels, Telephone, Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Outdoor furniture, Terrace, Private pool, Patio, Balcony

Kitchen

Dryer, Dishwasher, Kitchen, Microwave, Oven, Electric kettle, Dining table, Cleaning products, Wine glasses, Refrigerator, Coffee machine, Washing machine

Living Area

Dining area, Sofa, Sitting area, Desk

Bedroom

Wardrobe or closet, Alarm clock, Linens, Extra long beds (> 6.5 ft), Walk-in closet

View

Garden view, Pool view, View

Accessibility

Adapted bath, Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible, Toilet with grab rails

Room Amenities

Hypoallergenic pillow, Fold-up bed, Sofa bed, Clothes rack, Adapter, Feather pillow, Drying rack for clothing, Socket near the bed

Entertainment & Family Services

Baby safety gates, Board games/puzzles, Child safety socket covers

Pool and Spa

Pool towels, Plunge Pool

Safety features

Air purifiers

Exclusive services

Free gym access, Access to private pool, Free spa access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Three-Bedroom Penthouse Villa
Room Type: Villa
Room Size: 287 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Shower, Towels, Toilet, Bathtub, Hairdryer

Media & Technology

Telephone, Cable channels

General

Air conditioning

Outdoors

Private pool, Balcony

Living Area

Desk

Exclusive services

Free gym access, Access to private pool, Free spa access
Check Hotel Availability
Nightly rates from:
USD US $1,020
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