Is this Gran Hotel Xalapa pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Gran Hotel Xalapa?

Check-in time for Gran Hotel Xalapa starts counting from 3:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Gran Hotel Xalapa have a swimming pool?

Yes, this Gran Hotel Xalapa has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Gran Hotel Xalapa?

Best-rates for the Gran Hotel Xalapa starts from $69 per night with includes Bedding/Linens, Wellness Facilities, Parking, Pool, TV, Wheelchair Accessible, Business Services, Child Friendly, Laundry, Air Conditioner, Balcony/Terrace, Accessibility, Bar, Toiletries, Security/Safety, Restaurant, Breakfast, Internet, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Gran Hotel Xalapa a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Gran Hotel Xalapa wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Gran Hotel Xalapa is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Gran Hotel Xalapa?

Based on the information reported by the owner or manager, the Gran Hotel Xalapa indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Gran Hotel Xalapa?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Gran Hotel Xalapa | Hotel in Xalapa

| 7.6 (351 Reviews) | 1 Bathroom

Hotel in Xalapa

Hotel in Xalapa with an outdoor pool and a restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and conference space.
Gran Hotel Xalapa offers 200 accommodations with complimentary toiletries. Rooms open to balconies or patios. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations. This Xalapa hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Shower/tub combination

Private bathroom

Towels

Free toiletries

Bedroom

Free cribs/infant beds

Free rollaway beds

Bed sheets

Air conditioning (climate-controlled)

Phone

Breakfast

Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 185.00 for adults and MXN 110.00 for children

1 bar

1 restaurant

Room service available

Parking

Wheelchair-accessible parking available

Free secured, covered self parking on site

Accessibility

Wheelchair-accessible registration desk

Well-lit path to entrance

Elevator

Pool hoist on site

Wheelchair-accessible restaurant

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible path to elevator

Wheelchair-accessible lounge

Wheelchair-accessible parking

Pool access ramp on site

Wheelchair accessible (may have limitations)

Wheelchair-accessible pool

Activities

Playground

Children's pool

Outdoor pool

Fitness center

Entertainment

Cable channels

Flat-screen TV

General

Conference space

Meeting rooms

Banquet hall

Front-desk safe

Gift shop/newsstand

Elevator

English

Spanish

Smoke-free property

Guest Services

Playground

Outdoor pool

Free cribs/infant beds

Laundry facilities

Children's pool

Free rollaway/extra beds

Snack bar/deli

Daily housekeeping

24-hour front desk

Laundry facilities

Dry cleaning service

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Garden

Pool sun loungers

Terrace

Outdoor furniture

Balcony or patio

Policies

Check-in

Check-in time starts at 3 pm minimum check-in age: 18

Check-out

Check-out before 1 pm contactless check-out available

Child Policy

Children are welcome. free rollaway/extra beds! free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately mxn 185.00 for adults and mxn 110.00 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jean

Oct 2, 2025 06:03:21 AM

Review Score: 8

Summary: It's a great hotel. Very clean. Huge rooms. A bit far from the hottest venues and from the good restaurants. BUT the whole site is just great and Xalapa's taxi system is impeccable and very very low cost. The pool is exceptional (fresh water, without chlore). A little negative : where I had my room there was lots of unwanted noise as early as 6:00 AM, such as the huge ice machines, maintenance, etc. But overall, I would return there without hesitation.

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Room Arrangement

Room Info	Facilities
Suite, 1 King Bed (Master) Room Size: 431 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 40, Hair dryer, Number of bedrooms - 0, Ping - 12, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 431
Junior Suite Room Size: 377 square feet m² 2 Double Beds 1 Double Bed	General Number of living rooms 0, Hair dryer, Number of bedrooms - 0, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Extra bed count 1, Bed count maximum 2
Standard Room Room Size: 301 square feet m² 2 Double Beds	General Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Square feet - 301, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Standard Double Room Room Size: 301 square feet m² 1 Double Bed	General Ping - 8, Square meters - 28.00, Number of living rooms 0, Hair dryer, Number of bedrooms - 0, Square feet - 301, Bed count minimum 1, Extra bed count 1, Bed count maximum 1