Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive | Resort in Puerto Aventuras
Resort in Puerto Aventuras
Located in Puerto Aventuras, 13 miles from ADO International Bus Station, Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive has accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. This 5-star resort offers a private beach area and room service. The property has a garden, as well as a restaurant that serves American and Brazilian cuisine. The rooms come with air conditioning, a flat-screen TV with satellite channels, a minibar, a coffee machine, a shower, free toiletries and a closet. With a private bathroom equipped with a hot tub and a hairdryer, rooms at the resort also feature free WiFi, while certain rooms contain a sea view. A buffet breakfast is available at Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive. The accommodation offers a hot tub. You can play pool at Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive, and the area is popular for snorkeling. Speaking English and Spanish, staff at the 24-hour front desk can help you plan your stay. Playa del Carmen Maritime Terminal is 13 miles from the resort, while Tulum Archeological Site is 28 miles away. Cozumel International Airport is 22 miles from the property, and the property offers a paid airport shuttle service.
Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive is located in Puerto Aventuras.
This 154 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Wellness Facilities, Bar, and several others. This is a 5 star rated property and has over 52 reviews with the average score of 8.3 . Coming to Puerto Aventuras and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.
You can check the reviews and description of this 154 Bedrooms Resort if you want to learn more about this place in Puerto Aventuras. These details are authentic, as they are provided by our partner, booking.com.
This Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive in Puerto Aventuras is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.
Amenities
Facility Overview
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Bar
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Snack bar
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Wine/Champagne
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Fruit
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Breakfast in the room
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Restaurant
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Private Parking
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Parking on site
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Parking
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Free parking
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Tennis equipment
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Fitness center
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Private beach area
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Spa
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Bowling
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Snorkeling
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Nightclub/DJ
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Sauna
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Entertainment staff
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Golf course (within 2 miles)
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Game room
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Live sports events (broadcast)
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Yoga classes
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Massage
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Themed dinners
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Bingo
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Fitness classes
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Pool table
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Beach
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Hot tub/Jacuzzi
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Water park
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Spa facilities
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Beachfront
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Tennis court
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Live music/Performance
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Fitness
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Evening entertainment
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Chapel/Shrine
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Adults only
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Heating
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Elevator
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Safe
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Designated smoking area
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Non-smoking rooms
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Convenience store on site
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Facilities for disabled guests
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Air conditioning
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Wifi in all areas
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Soundproof rooms
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Valet parking
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Shuttle service
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24-hour front desk
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Meeting/Banquet facilities
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Suit press
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Shuttle service (additional charge)
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Room service
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Airport shuttle
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Laundry
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ATM on site
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Pet bowls
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Hair/Beauty salon
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Ironing service
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Daily housekeeping
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Babysitting/Child services
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Business center
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Airport shuttle (additional charge)
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Car rental
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Baggage storage
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Tour desk
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Fax/Photocopying
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Internet
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Free Wifi
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Wifi
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Outdoor furniture
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Outdoor pool (year-round)
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Garden
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Outdoor pool
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Sun deck
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Security alarm
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24-hour security
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CCTV in common areas
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Smoke alarms
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Fire extinguishers
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Key card access
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CCTV outside property
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Guest accommodation disinfected between stays
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Guest accommodation sealed after cleaning
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Use of cleaning chemicals that are effective against coronavirus
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Physical distancing in dining areas
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Delivered food covered securely
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Food can be delivered to guest accommodation
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All plates, cutlery, glasses, and other tableware sanitized
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Hand sanitizer in guest accommodation and common areas
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Process in place to check health of guests
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Face masks for guests available
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First aid kits available
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Staff follow all safety protocols as directed by local authorities
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Access to healthcare professionals
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Cashless payment available
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Screens or physical barriers between staff and guests in appropriate areas
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Contactless check-in/out
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Physical distancing rules followed
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Mobile app for room service
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Pool with view
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Beach umbrellas
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Swimming pool
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Pool bar
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Beach chairs/Loungers
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Infinity pool
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Airport pickup
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Airport drop-off
Policies
Upon check-in photo identification and credit card are required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, infants from 0-3 years old are free, all children from 4 to 17 years old extra charges apply, when traveling with pets, please note that the property proposes an optional program at an extra charge of usd 150 per pet, per stay. it includes a pet memory foam bed and access to pet friendly areas where the leash is not required, only dogs and cats of less than 18 kg are permitted, and 2 pets maximum per room.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, in the event of an early departure, the property will charge you the full amount for your stay.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Gold Deluxe Double Room
Room Type:
Quad
Room Size:
45 m2
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Food & DrinkMinibar, Bottle of waterBathroomPrivate bathroom, Toilet paper, Toilet, Slippers, Bathtub, Shower, Free toiletries, Towels, Body soap, Shampoo, Toothbrush, Shower cap, Conditioner, Bathtub or shower, HairdryerMedia & TechnologyFlat-screen TV, Telephone, TV, Satellite channelsGeneralTrash cans, Ironing facilities, Soundproof, Iron, Air conditioning, Private entrance, Smoke Alarm, Laptop safe, Key card accessServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubOutdoorsBalconyBedroomChildrens' cribs, Wardrobe or closet, Alarm clockViewGarden viewKitchenCoffee machineAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesSocket near the bed, Clothes rack, Non-feather pillowExclusive servicesFree gym access |
|
Diamond Deluxe Double Room
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkMinibar, Bottle of waterBathroomPrivate bathroom, Toilet paper, Toilet, Slippers, Bathtub, Shower, Free toiletries, Towels, Body soap, Shampoo, Toothbrush, Shower cap, Conditioner, Bathtub or shower, HairdryerMedia & TechnologyFlat-screen TV, Telephone, TV, Satellite channelsGeneralTrash cans, Ironing facilities, Soundproof, Iron, Air conditioning, Private entrance, Smoke Alarm, Laptop safe, Key card accessServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubOutdoorsBalconyBedroomChildrens' cribs, Wardrobe or closet, Alarm clockViewGarden viewKitchenCoffee machineAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesSocket near the bed, Clothes rack, Non-feather pillowExclusive servicesFree gym access |
|
Platinum Deluxe Double Room with Terrace
Room Type:
Double
Room Size:
90 m2
|
Food & DrinkMinibar, Bottle of waterBathroomPrivate bathroom, Toilet paper, Toilet, Slippers, Bathtub, Shower, Free toiletries, Towels, Body soap, Shampoo, Toothbrush, Shower cap, Conditioner, Bathtub or shower, HairdryerMedia & TechnologyFlat-screen TV, Telephone, TV, Satellite channelsGeneralTrash cans, Ironing facilities, Soundproof, Iron, Air conditioning, Private entrance, Smoke Alarm, Laptop safe, Key card accessServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubOutdoorsBalcony, TerraceBedroomChildrens' cribs, Wardrobe or closet, Alarm clockViewSea viewKitchenCoffee machineAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesSocket near the bed, Clothes rack, Non-feather pillowExclusive servicesFree gym access |
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Rock Royalty Level - Deluxe Platinum
Room Type:
Double
Room Size:
45 m2
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Food & DrinkMinibar, Bottle of waterBathroomPrivate bathroom, Toilet paper, Toilet, Slippers, Bathtub, Shower, Free toiletries, Towels, Body soap, Shampoo, Toothbrush, Shower cap, Conditioner, Bathtub or shower, HairdryerMedia & TechnologyFlat-screen TV, Telephone, TV, Satellite channelsGeneralTrash cans, Ironing facilities, Soundproof, Iron, Air conditioning, Private entrance, Smoke Alarm, Laptop safe, Key card accessServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubOutdoorsBalconyBedroomChildrens' cribs, Wardrobe or closet, Alarm clockViewSea view, Garden viewKitchenCoffee machineAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesSocket near the bed, Clothes rack, Non-feather pillowExclusive servicesFree gym access |
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Gold Deluxe King Room - PURE
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkMinibar, Bottle of waterBathroomPrivate bathroom, Toilet paper, Toilet, Slippers, Bathtub, Shower, Free toiletries, Towels, Body soap, Shampoo, Toothbrush, Shower cap, Conditioner, Bathtub or shower, HairdryerMedia & TechnologyFlat-screen TV, Telephone, TV, Satellite channelsGeneralTrash cans, Ironing facilities, Soundproof, Iron, Air conditioning, Private entrance, Smoke Alarm, Laptop safe, Key card accessServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubOutdoorsBalconyBedroomChildrens' cribs, Wardrobe or closet, Alarm clockViewGarden viewKitchenCoffee machineAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesSocket near the bed, Clothes rack, Non-feather pillowExclusive servicesFree gym access |
|
Rock Suite Platinum
Room Type:
Suite
Room Size:
240 m2
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Food & DrinkMinibar, Bottle of waterBathroomPrivate bathroom, Toilet paper, Toilet, Slippers, Bathtub, Shower, Free toiletries, Towels, Body soap, Shampoo, Toothbrush, Shower cap, Conditioner, Bathtub or shower, Additional bathroom, HairdryerMedia & TechnologyGame console, Telephone, Satellite channels, TV, Flat-screen TVGeneralTrash cans, Ironing facilities, Soundproof, Suit press, Air conditioning, Interconnecting room(s) available, Iron, Private entrance, Smoke Alarm, Laptop safe, Key card accessServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubKitchenDining table, Coffee machine, Dishwasher, KitchenetteOutdoorsBalcony, Outdoor dining areaLiving AreaDining area, Sitting area, SofaBedroomChildrens' cribs, Wardrobe or closet, Alarm clockViewSea viewAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesSocket near the bed, Clothes rack, Non-feather pillowExclusive servicesFree gym access |
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Platinum Deluxe Double Room with Terrace-1
Room Type:
Double
Room Size:
90 m2
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Food & DrinkWine/Champagne, Fruit, Bottle of water, Minibar, Chocolate/CookiesBathroomPrivate bathroom, Toilet paper, Toilet, Slippers, Bathtub, Shower, Free toiletries, Towels, Body soap, Shampoo, Toothbrush, Shower cap, Conditioner, Bathtub or shower, HairdryerMedia & TechnologyFlat-screen TV, Telephone, TV, Satellite channelsGeneralTrash cans, Ironing facilities, Soundproof, Iron, Air conditioning, Private entrance, Smoke Alarm, Laptop safe, Key card accessServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubOutdoorsBalconyBedroomChildrens' cribs, Wardrobe or closet, Alarm clockViewSea view, Garden viewKitchenCoffee machineAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesSocket near the bed, Clothes rack, Non-feather pillowExclusive servicesFree gym access |
|
Deluxe Swim-up King
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkMinibar, Bottle of waterBathroomPrivate bathroom, Toilet paper, Toilet, Slippers, Bathtub, Shower, Free toiletries, Towels, Body soap, Shampoo, Toothbrush, Shower cap, Conditioner, Bathtub or shower, HairdryerMedia & TechnologyFlat-screen TV, Telephone, TV, Satellite channelsGeneralTrash cans, Ironing facilities, Soundproof, Iron, Air conditioning, Private entrance, Smoke Alarm, Laptop safe, Key card accessServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubBedroomChildrens' cribs, Wardrobe or closet, Alarm clockViewGarden viewKitchenCoffee machineAccessibilityEntire unit located on ground floor, Accessible by elevatorRoom amenitiesSocket near the bed, Clothes rack, Non-feather pillowExclusive servicesFree gym access |
|
Deluxe Gold King Room
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkMinibar, Bottle of waterBathroomPrivate bathroom, Toilet paper, Toilet, Slippers, Bathtub, Shower, Free toiletries, Towels, Body soap, Shampoo, Toothbrush, Shower cap, Conditioner, Bathtub or shower, HairdryerMedia & TechnologyFlat-screen TV, Telephone, TV, Satellite channelsGeneralTrash cans, Ironing facilities, Soundproof, Iron, Air conditioning, Private entrance, Smoke Alarm, Laptop safe, Key card accessServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubOutdoorsBalconyBedroomChildrens' cribs, Wardrobe or closet, Alarm clockViewGarden viewKitchenCoffee machineAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesSocket near the bed, Clothes rack, Non-feather pillowExclusive servicesFree gym access |
|
Platinum Deluxe Double Room with Terrace
Room Type:
Double
Room Size:
90 m2
|
Food & DrinkMinibar, Bottle of waterBathroomPrivate bathroom, Toilet paper, Toilet, Slippers, Bathtub, Shower, Free toiletries, Towels, Body soap, Shampoo, Toothbrush, Shower cap, Conditioner, Bathtub or shower, HairdryerMedia & TechnologyFlat-screen TV, Telephone, TV, Satellite channelsGeneralTrash cans, Ironing facilities, Soundproof, Iron, Air conditioning, Private entrance, Smoke Alarm, Laptop safe, Key card accessServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubOutdoorsBalconyBedroomChildrens' cribs, Wardrobe or closet, Alarm clockKitchenCoffee machineAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesSocket near the bed, Clothes rack, Non-feather pillowExclusive servicesFree gym access |
|
Deluxe King Bed
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkMinibar, Bottle of waterBathroomPrivate bathroom, Toilet paper, Toilet, Slippers, Bathtub, Shower, Free toiletries, Towels, Body soap, Shampoo, Toothbrush, Shower cap, Conditioner, Bathtub or shower, HairdryerMedia & TechnologyFlat-screen TV, Telephone, TV, Satellite channelsGeneralTrash cans, Ironing facilities, Soundproof, Iron, Air conditioning, Private entrance, Smoke Alarm, Laptop safe, Key card accessServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubOutdoorsBalconyBedroomChildrens' cribs, Wardrobe or closet, Alarm clockViewGarden viewKitchenCoffee machineAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesSocket near the bed, Clothes rack, Non-feather pillow |
FAQ's
Is this Puerto Aventuras resort pet-friendly for guests?
Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Puerto Aventuras resort?
Check-in time for Puerto Aventuras resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Puerto Aventuras resort have a swimming pool?
Yes, this Puerto Aventuras resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Puerto Aventuras resort?
Best-rates for the Puerto Aventuras resort starts from $382 per night with includes Internet, Laundry, Pet Friendly, Pool, Private Beach, Sports/Activities, Entertainment, Breakfast, Parking, Designated Smoking Area, View, Accessibility, Spa, Guest Services, Air Conditioner, Wheelchair Accessible, Ocean View, Transportation/Shuttle, Security/Safety, Wellness Facilities, Bar, Hot Tub, Balcony/Terrace, Oceanfront, Business Services, Fireplace/Heating, Restaurant, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Puerto Aventuras resort a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Puerto Aventuras resort wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Puerto Aventuras resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Puerto Aventuras resort?
Based on the information reported by the owner or manager, the Puerto Aventuras resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Puerto Aventuras resort?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
