Is this The East Side hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The East Side hotel?

Check-in time for The East Side hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The East Side hotel have a swimming pool?

No, this The East Side hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The East Side hotel?

Best-rates for the The East Side hotel starts from $107 per night with includes Wheelchair Accessible, Accessibility, Security/Safety, Breakfast, TV, Balcony/Terrace, Wellness Facilities, Business Services, Child Friendly, Internet, Restaurant, Toiletries, Guest Services, Entertainment, Kitchen, Air Conditioner, Parking, Bedding/Linens, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The East Side hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The East Side hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The East Side hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The East Side hotel?

Based on the information reported by the owner or manager, the The East Side hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The East Side hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hilton Garden Inn San Francisco Arpt North | Hotel in South San Francisco

| 8.4 (1009 Reviews) | 1 Bathroom

The East Side Hotel | Hilton Garden Inn San Francisco Arpt North

Hotel in The East Side, South San Francisco

Hotel with a restaurant, near San Francisco Baking Institute
This smoke-free hotel features a restaurant, a fitness center, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business center, and dry cleaning.
Housekeeping is available on request.
Hilton Garden Inn San Francisco Arpt North offers 169 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This South San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Private bathroom

Towels

Shower/tub combination

Designer toiletries

Bedroom

Free cribs/infant beds

Bed sheets

Air conditioning (climate-controlled)

Premium bedding

Safe

Soundproofing

Iron/ironing board

Desk

Connecting rooms available

Laptop-friendly workspace

Desk chair

Breakfast

Cooked-to-order breakfast available for a fee weekdays 6:00 AM–9:00 AM: USD 9.95-20.95 per person

Room service available

1 restaurant

Coffee/tea maker

Refrigerator

Microwave

Parking

Wheelchair-accessible parking available

Self parking on site (USD 25 per day)

Accessibility

Phone accessibility kit

Wheelchair-accessible parking

Wheelchair-accessible restaurant

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Assistive listening devices available

Elevator

Assistive listening devices in meeting rooms

Well-lit path to entrance

Stair-free path to entrance

Wheelchair-accessible path of travel

Wheelchair-accessible business center

Wheelchair-accessible path to elevator

Visual fire alarm

Activities

Fitness center

Entertainment

Cable channels

Premium channels

32-inch flat-screen TV

General

Meeting rooms

Business center

Banquet hall

Vending machine

Elevator

ATM/banking services

Free newspapers in lobby

Front-desk safe

English

Spanish

Smoke-free property

Guest Services

Laundry facilities

Soundproofed rooms

Refrigerator

Microwave

Free cribs/infant beds

Snack bar/deli

Laundry facilities

24-hour front desk

Dry cleaning service

Luggage storage

Housekeeping (on request)

Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Terrace

Picnic area

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 2:00 am contactless check-in available minimum check-in age: 21

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! children 18 years old and younger stay free when using existing bedding. free cribs (infant beds)!

Payment Policy

Fee for cooked-to-order breakfast: approximately usd 9.95 to 20.95 per person self parking fee: usd 25 per day pet fee: usd 75 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 70 lbs per pet) pets allowed for an extra charge of usd 75 per accommodation, per stay restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges onsite parties or group events are strictly prohibited safety features at this property include a carbon monoxide detector, a smoke detector, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton)

Reviews

Geraldine

Nov 27, 2025 04:12:19 PM

Review Score: 6

Summary: Hi, Our stay at the Hilton Garden was just okay—nothing particularly spectacular about our 3-night stay. We noticed a few things: 1. None of the staff members we encountered smiled. They completed their tasks, but the level of friendliness and warmth we’ve come to expect from Hilton was missing. There was no “wow” factor. 2. We tried the cook-to-order breakfast, which we initially thought was complimentary. When I asked if they had decaf coffee, the server said they had run out. Unfortunately, they continued to be out of decaf for the rest of our stay. 3. It was disappointing to learn that there was no streaming service on the TV in our room. For a Hilton-branded hotel, we expected modern amenities and the ability to stream. Overall, our stay was fine, but it did not meet the level of service and comfort we usually associate with Hilton.

See All Reviews

Room Arrangement

Room Info	Facilities
Room, Accessible, Bathtub Room Size: m² 2 Queen Beds	General Number of living rooms 0, Phone, Blackout drapes/curtains, Number of bedrooms - 0, Wheelchair-width doorways, Wheelchair-accessible bathroom vanity, Pets not allowed, In-room climate control (air conditioning), Wheelchair accessible, Bed count minimum 2, Bed count maximum 2
Room, 2 Queen Beds Room Size: m² 2 Queen Beds	General Number of living rooms 0, Phone, Blackout drapes/curtains, Number of bedrooms - 0, Pets not allowed, In-room climate control (air conditioning), Extra bed count 0, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Accessible, Bathtub Room Size: m² 1 King Bed	General Number of living rooms 0, Blackout drapes/curtains, Number of bedrooms - 0, Wheelchair-width doorways, Pets not allowed, Wheelchair accessible, Extra bed count 1, Phone, Rollaway/extra beds (free), Wheelchair-accessible bathroom vanity, In-room climate control (air conditioning), Bed count minimum 1, Bed count maximum 1
Room, Accessible (Roll-in Shower) Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Wheelchair-accessible bathroom vanity, Pets not allowed, Wheelchair accessible, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed with Sofa bed Room Size: m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Accessible (Roll-in Shower) Room Size: m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Wheelchair-width doorways, Wheelchair-accessible bathroom vanity, Pets not allowed, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Roll-in shower, Bed count maximum 1
Room, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Phone, Blackout drapes/curtains, Rollaway/extra beds (free), Number of bedrooms - 0, Pets not allowed, In-room climate control (air conditioning), Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Room, 1 King Bed, Accessible Room Size: m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Wheelchair-width doorways, Wheelchair-accessible bathroom vanity, Pets not allowed, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1