Holiday Inn Express & Suites - Tijuana Otay by IHG | Hotel in Tijuana

| 9.5 (380 Reviews) |  7 Bathrooms  24 Guests
Tijuana Hotel | Holiday Inn Express & Suites - Tijuana Otay by IHG

Hotel in Tijuana

Located in Tijuana, 7 miles from Las Americas Premium Outlets, Holiday Inn Express & Suites - Tijuana Otay by IHG has accommodations with a fitness center, private parking, a shared lounge and a terrace. This 3-star hotel offers room service, a 24-hour front desk and free WiFi. The property provides a shuttle service, while a car rental service is also available. Some rooms include a kitchenette with a fridge and a microwave. Guests at the hotel can enjoy a continental or an American breakfast. There's an in-house snack bar and guests can also use the business area. San Diego Convention Center is 22 miles from Holiday Inn Express & Suites - Tijuana Otay by IHG, while USS Midway Museum is 23 miles from the property. Tijuana International Airport is 1.2 miles away.

Holiday Inn Express & Suites - Tijuana Otay by IHG is located in Tijuana.

This 127 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Transportation/Shuttle, Sports/Activities, and several others. This is a 3 star rated property and has over 380 reviews with the average score of 9.5 . Coming to Tijuana and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 127 Bedrooms Hotel if you want to learn more about this place in Tijuana. These details are authentic, as they are provided by our partner, booking.com.

This Holiday Inn Express & Suites - Tijuana Otay by IHG in Tijuana is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Holiday Inn Express & Suites - Tijuana Otay by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Kid-friendly buffet
Parking
  • Parking
  • Parking garage
  • Parking on site
  • Accessible parking
  • Private Parking
  • Electric vehicle charging station
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Lowered sink
  • Visual aids (Braille)
  • Raised toilet
Activities
  • Movie nights
  • Fitness
  • Fitness center
Entertainment
  • Board games/Puzzles
  • Baby safety gates
General
  • Facilities for disabled guests
  • Safe
  • Designated smoking area
  • Heating
  • Non-smoking rooms
  • Air conditioning
  • Smoke-free property
  • Wifi in all areas
  • Elevator
Guest Services
  • Shuttle service
  • Laundry
  • Shuttle service (free)
  • Suit press
  • Baggage storage
  • 24-hour front desk
  • Ironing service
  • Business center
  • Meeting/Banquet facilities
  • Dry cleaning
  • Car rental
  • Shared lounge/TV area
  • Fax/Photocopying
  • Daily housekeeping
  • Room service
  • Packed lunches
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Terrace
  • Outdoor furniture
Security/Safety
  • Security alarm
  • Fire extinguishers
  • CCTV in common areas
  • 24-hour security
  • CCTV outside property
  • Smoke alarms
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Partially refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Reviews

Value for money:
9.02
Location:
9.31
Staff:
9.3
Facilities:
9.34
Comfort:
9.53
Cleanliness:
9.5
Giovanni
Jun 8, 2026 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Everything, it was amazing
Negative: Nothing to report. 10/10
Summary: Great location, amazing room, friendly staff. Perfect stay
See All Reviews

Room Arrangement

Room Info Facilities
Standard King Room
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Towels, Toilet paper, Toilet, Shampoo, Conditioner, Bathtub or shower, Walk-in shower, Hairdryer, Shower, Body soap, Free toiletries, Private bathroom

General

Key card access, Safe, Carpeted, Air conditioning, Smoke Alarm, Iron, Tile/Marble floor, Trash cans, Ironing facilities

Media & Technology

TV, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Refrigerator

Living Area

Desk, Sitting area

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Room amenities

Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed

Entertainment & Family Services

Board games/puzzles

Accessibility

Accessible by elevator
Standard Room with Two Queen Beds
Room Type: Double
Room Size: 32 m2
2 Queen bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Towels, Toilet paper, Toilet, Shampoo, Conditioner, Bathtub or shower, Walk-in shower, Hairdryer, Shower, Body soap, Free toiletries, Private bathroom

General

Key card access, Safe, Carpeted, Air conditioning, Smoke Alarm, Iron, Tile/Marble floor, Trash cans, Ironing facilities

Media & Technology

TV, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Refrigerator

Living Area

Desk, Sitting area

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Room amenities

Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed

Entertainment & Family Services

Board games/puzzles

Accessibility

Accessible by elevator
King Suite
Room Type: Suite
Room Size: 36 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Towels, Toilet paper, Toilet, Shampoo, Conditioner, Bathtub or shower, Walk-in shower, Hairdryer, Shower, Body soap, Free toiletries, Private bathroom

General

Key card access, Safe, Carpeted, Air conditioning, Smoke Alarm, Iron, Tile/Marble floor, Trash cans, Ironing facilities

Media & Technology

TV, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Refrigerator

Living Area

Desk, Sofa, Sitting area

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Room amenities

Clothes rack, Socket near the bed, Sofa bed, Feather pillow, Non-feather pillow

Entertainment & Family Services

Board games/puzzles

Accessibility

Accessible by elevator
Queen Suite with Two Queen Beds
Room Type: Suite
Room Size: 36 m2
2 Queen bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Towels, Toilet paper, Toilet, Shampoo, Conditioner, Bathtub or shower, Walk-in shower, Hairdryer, Shower, Body soap, Free toiletries, Private bathroom

General

Key card access, Safe, Carpeted, Air conditioning, Smoke Alarm, Iron, Tile/Marble floor, Trash cans, Ironing facilities

Media & Technology

TV, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Refrigerator

Living Area

Desk, Sofa, Sitting area

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Room amenities

Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed

Entertainment & Family Services

Board games/puzzles

Accessibility

Accessible by elevator
Standard Room
Room Type: Double
Room Size: 32 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Towels, Toilet paper, Toilet, Shampoo, Conditioner, Bathtub or shower, Walk-in shower, Hairdryer, Shower, Body soap, Free toiletries, Private bathroom

General

Key card access, Safe, Carpeted, Air conditioning, Smoke Alarm, Iron, Tile/Marble floor, Trash cans, Ironing facilities

Media & Technology

TV, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Refrigerator

Living Area

Desk, Sitting area

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Room amenities

Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed

Entertainment & Family Services

Board games/puzzles

Accessibility

Accessible by elevator
Standard King Room - Accessible
Room Type: Double
Room Size: 40 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Towels, Toilet paper, Toilet, Shampoo, Conditioner, Bathtub or shower, Walk-in shower, Hairdryer, Shower, Body soap, Free toiletries, Private bathroom

General

Key card access, Safe, Carpeted, Air conditioning, Smoke Alarm, Iron, Interconnecting room(s) available, Tile/Marble floor, Trash cans, Ironing facilities

Media & Technology

TV, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Refrigerator

Living Area

Desk, Sitting area

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Room amenities

Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed

Entertainment & Family Services

Board games/puzzles

Accessibility

Toilet with grab rails, Adapted bath, Emergency cord in bathroom, Roll-in shower, Shower chair, Accessible by elevator
One-Bedroom King Suite
Room Type: Suite
Room Size: 72 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Towels, Toilet paper, Toilet, Shampoo, Bathtub, Conditioner, Additional bathroom, Bathtub or shower, Guest bathroom, Hairdryer, Shower, Walk-in shower, Body soap, Free toiletries, Private bathroom

General

Key card access, Safe, Carpeted, Air conditioning, Smoke Alarm, Iron, Tile/Marble floor, Trash cans, Ironing facilities

Media & Technology

Streaming service (like Netflix), TV, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Kitchen

Dining table, Microwave, Refrigerator, Kitchenette

Living Area

Desk, Dining area, Sofa, Sitting area

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Room amenities

Clothes rack, Socket near the bed, Sofa bed, Feather pillow, Non-feather pillow

Entertainment & Family Services

Board games/puzzles

Accessibility

Accessible by elevator
Superior Room
Room Type: Double
1 Twin bed(s) Bed

FAQ's

Is this Tijuana hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Tijuana hotel?

Check-in time for Tijuana hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Tijuana hotel have a swimming pool?

No, this Tijuana hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Tijuana hotel?

Best-rates for the Tijuana hotel starts from $185 per night with includes Designated Smoking Area, Security/Safety, Wellness Facilities, Laundry, Parking, TV, Accessibility, Transportation/Shuttle, Sports/Activities, Kitchen, Wheelchair Accessible, Balcony/Terrace, EV Charge Station, Business Services, Fireplace/Heating, Guest Services, Entertainment, Internet, Air Conditioner, Breakfast, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Tijuana hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Tijuana hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Tijuana hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Tijuana hotel?

Based on the information reported by the owner or manager, the Tijuana hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Tijuana hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD185
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