Is this Hotel Caracol Puerto Morelos pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Caracol Puerto Morelos?

Check-in time for Hotel Caracol Puerto Morelos starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Caracol Puerto Morelos have a swimming pool?

No, this Hotel Caracol Puerto Morelos does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Caracol Puerto Morelos?

Best-rates for the Hotel Caracol Puerto Morelos starts from $141 per night with includes Air Conditioner, Balcony/Terrace, Security/Safety, Guest Services, Child Friendly, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Caracol Puerto Morelos a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Caracol Puerto Morelos wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Caracol Puerto Morelos has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Caracol Puerto Morelos?

Based on the information reported by the owner or manager, the Hotel Caracol Puerto Morelos indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Caracol Puerto Morelos?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Caracol Puerto Morelos | Hotel in Puerto Morelos

Name: Hotel Caracol Puerto Morelos
Address: Puerto Morelos, Mexico, MX
Price range: Prices for upcoming dates start at $141 per night
Rating: 8

| 8.0 (239 Reviews) | 7 Bathrooms 21 Guests

Puerto Morelos Hotel | Hotel Caracol Puerto Morelos

Hotel in Puerto Morelos

Offering free WiFi, Hotel Caracol Puerto Morelos is located in Puerto Morelos, a 3-minute walk from Playa Puerto Morelos and 22 miles from ADO International Bus Station. Featuring a terrace, this 3-star hotel has air-conditioned rooms with a private bathroom. The hotel has family rooms. The rooms in the hotel are equipped with a flat-screen TV. Staff speak English and Spanish at the reception. Playa del Carmen Maritime Terminal is 22 miles from Hotel Caracol Puerto Morelos, while Cancun Government Palace is 24 miles from the property. Cancún International Airport is 16 miles away.

Hotel Caracol Puerto Morelos is located in Puerto Morelos.

This 19 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Balcony/Terrace, Security/Safety, and several others. This is a 3 star rated property and has over 239 reviews with the average score of 8 . Coming to Puerto Morelos and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 19 Bedrooms Hotel if you want to learn more about this place in Puerto Morelos. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Caracol Puerto Morelos in Puerto Morelos is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Caracol Puerto Morelos”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Balcony/Terrace

Security/Safety

Guest Services

Child Friendly

Internet

Facility Overview

General

Air conditioning

Non-smoking rooms

Family rooms

Smoke-free property

Guest Services

24-hour front desk

Daily housekeeping

Tour desk

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Outdoor furniture

Terrace

Security/Safety

Key access

CCTV outside property

Smoke alarms

CCTV in common areas

Fire extinguishers

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Property cleaned by professional cleaning companies

Process in place to check health of guests

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Hand sanitizer in guest accommodation and common areas

Cashless payment available

Physical distancing rules followed

Screens or physical barriers between staff and guests in appropriate areas

Contactless check-in/out

Policies

Check-in

The minimum age for check-in is 18

Pet Policy

Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

License number: 011-007-007257/2025

Reviews

Value for money:

7.61

Location:

8.8

Staff:

8.56

Facilities:

7.48

Comfort:

8.02

Cleanliness:

8.24

John

Nov 27, 2025 08:00:00 AM

Review Score: 7

Canada

Reviewer Type: Couple

Travel Purpose: leisure

Positive: The rooftop patio

Negative: Stairs

Summary: Very nice

See All Reviews

Room Arrangement

Room Info	Facilities
Twin Room Room Type: Twin Room Size: 9 m² 2 Full bed(s) Bed	Media & Technology Flat-screen TV, TV, Pay-per-view channels General Air conditioning, Smoke Alarm, Mosquito net, Private entrance Bathroom Toilet paper, Towels, Private bathroom Bedroom Linens Accessibility Upper floors accessible by stairs only Room Amenities Socket near the bed
Budget Double Room Room Type: Double Room Size: 9 m² 1 Full bed(s) Bed	Bathroom Shower, Towels, Toilet paper, Free toiletries, Private bathroom Media & Technology Flat-screen TV, TV, Pay-per-view channels General Air conditioning, Smoke Alarm, Mosquito net, Private entrance Bedroom Linens Accessibility Upper floors accessible by stairs only Room Amenities Socket near the bed
Apartment Room Type: Apartment Room Size: 20 m² 2 Full bed(s) Bed 1 King bed(s) Bed	Bathroom Shower, Towels, Toilet paper, Free toiletries, Private bathroom Media & Technology Flat-screen TV, TV, Pay-per-view channels General Air conditioning, Smoke Alarm, Mosquito net, Private entrance Kitchen Coffee machine Bedroom Linens Accessibility Upper floors accessible by stairs only Room Amenities Socket near the bed
Studio - Split Level Room Type: Studio Room Size: 8 m² 1 Twin bed(s) Bed 2 Full bed(s) Bed	Bathroom Shower, Towels, Toilet paper, Free toiletries, Private bathroom Media & Technology Flat-screen TV, TV, Pay-per-view channels General Air conditioning, Smoke Alarm, Mosquito net, Private entrance Kitchen Kitchenware, Kitchenette Bedroom Linens Accessibility Upper floors accessible by stairs only Room Amenities Socket near the bed
Deluxe Queen Room Room Type: Double Room Size: 9 m² 1 Queen bed(s) Bed	Bathroom Shower, Towels, Toilet paper, Free toiletries, Private bathroom Media & Technology Flat-screen TV, TV, Pay-per-view channels General Air conditioning, Smoke Alarm, Mosquito net, Private entrance Bedroom Linens Room Amenities Socket near the bed
Deluxe Room Room Type: Double Room Size: 9 m² 1 Full bed(s) Bed	Bathroom Toilet paper, Shower, Towels, Private bathroom Media & Technology Flat-screen TV, TV, Pay-per-view channels General Air conditioning, Smoke Alarm, Mosquito net, Private entrance Bedroom Linens Room Amenities Socket near the bed

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Nightly rates from:

USD US $141

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Hotel Caracol Puerto Morelos | Hotel in Puerto Morelos

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