Is this Soliman Bay hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Soliman Bay hotel?

Check-in time for Soliman Bay hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Soliman Bay hotel have a swimming pool?

Yes, this Soliman Bay hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Soliman Bay hotel?

Best-rates for the Soliman Bay hotel starts from $73 per night with includes Parking, Internet, Wellness Facilities, Guest Services, Air Conditioner, View, Ocean View, Transportation/Shuttle, Child Friendly, Pool, Balcony/Terrace, Oceanfront, Security/Safety, Sports/Activities, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Soliman Bay hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Soliman Bay hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Soliman Bay hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Soliman Bay hotel?

Based on the information reported by the owner or manager, the Soliman Bay hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Soliman Bay hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Casa Tortuga Tulum - Cenotes Park Inclusive | Hotel in Tulum

Name: Hotel Casa Tortuga Tulum - Cenotes Park Inclusive
Address: Tulum, Mexico, MX
Price range: Prices for upcoming dates start at $73 per night
Rating: 8.6

| 8.6 (748 Reviews) | 8 Bathrooms 19 Guests

Soliman Bay Hotel | Hotel Casa Tortuga Tulum - Cenotes Park Inclusive

Hotel in Soliman Bay, Tulum

Cenotes Casa Tortuga is located 6.8 mi from Tulum, and offers access to cenotes from 9:00 am to 5:00 pm. Akumal is 9.3 mi away and guests have free Wi-Fi and free parking. The hotel is divided into different areas depending on the room type selected in the reservation. If you have any questions about your room's location, please contact us before booking. The property is located in the middle of the jungle. Guests are advised to arrive by car, especially if they need to go to convenience stores, restaurants outside the property, or travel the 1969 feet from the hotel to the cenote park. The restaurants do not provide room service; however, we do have a 24-hour reception. The area is popular for swimming, snorkeling, zip-lining, and kayaking. Cancun International Airport is 68 mi away, and Tulum International Airport is 34 mi away.

Hotel Casa Tortuga Tulum - Cenotes Park Inclusive is located in Tulum.

This 20 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Oceanfront, Security/Safety, Sports/Activities, and several others. This is a 5 star rated property and has over 748 reviews with the average score of 8.6 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 20 Bedrooms Hotel if you want to learn more about this place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Casa Tortuga Tulum - Cenotes Park Inclusive in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Casa Tortuga Tulum - Cenotes Park Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

View

Ocean View

Balcony/Terrace

Oceanfront

Transportation/Shuttle

Security/Safety

Sports/Activities

Wellness Facilities

Restaurant

Guest Services

Child Friendly

Internet

Facility Overview

Breakfast

Restaurant

Parking

Parking on site

Parking

Private Parking

Free parking

Activities

Public Bath

Walking tours

Snorkeling

Canoeing

Hiking

Water park

General

Air conditioning

Non-smoking rooms

Family rooms

Smoke-free property

Guest Services

Baggage storage

24-hour front desk

Daily housekeeping

Shuttle service (additional charge)

Shuttle service

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Picnic area

Outdoor pool (year-round)

Outdoor pool

Outdoor furniture

Security/Safety

24-hour security

Key access

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Staff follow all safety protocols as directed by local authorities

First aid kits available

Cashless payment available

Physical distancing rules followed

Spa

Beach chairs/Loungers

Swimming pool

Policies

Check-in

The minimum age for check-in is 20

Cancellation policy

Special conditions

Pet Policy

Pets are not allowed

This property does not make invoicesplease inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, this property does not accommodate bachelor(ette) or similar parties.

Reviews

Value for money:

8.73

Location:

8.51

Staff:

8.78

Facilities:

8.58

Comfort:

9.03

Cleanliness:

8.93

Nov 25, 2025 08:00:00 AM

Review Score: 10

USA

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Everything! This property was amazing and definitely worth it! Would book again and again. People are so friendly and the amenities are outstanding! Will be coming back

Negative: Nothing. Everything was great

Summary: A must visit in Tulum! Absolutely stunning views, great amenities and great service. Will be coming back!

See All Reviews

Room Arrangement

Room Info	Facilities
Double Room Room Type: Double Room Size: 20 m² 1 King bed(s) Bed	Food & Drink Minibar Bathroom Body soap, Shower, Towels, Toilet, Bathtub or shower, Toilet paper, Free toiletries, Shampoo, Private bathroom Media & Technology Satellite channels, Flat-screen TV, TV General Air conditioning, Key access, Tile/Marble floor, Fire extinguisher, Fan, Trash cans, Private entrance Kitchen Kitchenware, Kitchenette, Kitchen, Stovetop Outdoors Balcony, Outdoor furniture Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Linens View Garden view Accessibility Upper floors accessible by stairs only Building Characteristics Semi-detached Pool and Spa Pool towels Room Amenities Socket near the bed, Non-feather pillow Layout Window Exclusive services Access to private pool Physical distancing Single-room AC for guest accommodation
Double Room with Pool View Room Type: Double Room Size: 20 m² 1 King bed(s) Bed	Food & Drink Minibar Bathroom Body soap, Shower, Towels, Toilet, Bathtub or shower, Toilet paper, Free toiletries, Shampoo, Private bathroom Media & Technology Satellite channels, Flat-screen TV, TV General Air conditioning, Key access, Fan, Trash cans, Private entrance Outdoors Patio, Balcony, Outdoor furniture Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Linens View Pool view, View Kitchen Coffee machine Accessibility Upper floors accessible by stairs only Pool and Spa Shallow end, Pool towels, Plunge Pool Room Amenities Socket near the bed, Non-feather pillow Layout Window Exclusive services Access to private pool Physical distancing Single-room AC for guest accommodation
Quadruple Room Room Type: Quad Room Size: 25 m² 2 Full bed(s) Bed	Food & Drink Minibar Bathroom Body soap, Shower, Towels, Toilet, Bathtub or shower, Toilet paper, Free toiletries, Shampoo, Private bathroom Media & Technology Satellite channels, Flat-screen TV, TV General Air conditioning, Key access, Tile/Marble floor, Fan, Trash cans, Private entrance Outdoors Patio, Balcony, Outdoor furniture View Garden view, Pool view, View Bedroom Wardrobe or closet, Linens Kitchen Coffee machine Accessibility Upper floors accessible by stairs only Pool and Spa Shallow end, Pool towels, Plunge Pool Room Amenities Socket near the bed, Non-feather pillow Layout Window Exclusive services Access to private pool Physical distancing Single-room AC for guest accommodation
Deluxe Double Room with Balcony Room Type: Double Room Size: 25 m² 1 King bed(s) Bed	Food & Drink Minibar Bathroom Body soap, Shower, Towels, Toilet, Bathtub or shower, Toilet paper, Free toiletries, Shampoo, Private bathroom Media & Technology Satellite channels, Flat-screen TV, TV General Air conditioning, Key access, Tile/Marble floor, Fan, Trash cans, Private entrance Outdoors Patio, Balcony, Outdoor furniture Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Linens View Garden view, Pool view, View Kitchen Coffee machine Accessibility Upper floors accessible by stairs only Pool and Spa Shallow end, Pool towels, Plunge Pool Room Amenities Socket near the bed, Non-feather pillow Layout Window Exclusive services Access to private pool Physical distancing Single-room AC for guest accommodation
Suite with Pool View Room Type: Suite Room Size: 50 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar Bathroom Body soap, Shower, Towels, Toilet, Bathtub or shower, Toilet paper, Free toiletries, Guest bathroom, Additional bathroom, Shampoo, Private bathroom Media & Technology Satellite channels, Flat-screen TV, TV General Air conditioning, Interconnecting room(s) available, Key access, Tile/Marble floor, Fan, Trash cans, Private entrance Outdoors Patio, Balcony, Outdoor furniture Living Area Sofa, Dining area, Sitting area Kitchen Coffee machine, Microwave, Dining table Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Linens View Pool view, View Accessibility Upper floors accessible by stairs only Room Amenities Sofa bed, Socket near the bed, Non-feather pillow Pool and Spa Shallow end, Pool towels, Plunge Pool Layout Window Exclusive services Access to private pool Physical distancing Single-room AC for guest accommodation
Two-Bedroom Suite Room Type: Suite Room Size: 110 m² 2 Full bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Minibar Bathroom Body soap, Shower, Towels, Toilet, Bathtub or shower, Toilet paper, Free toiletries, Guest bathroom, Additional bathroom, Shampoo, Private bathroom Media & Technology Satellite channels, Flat-screen TV, TV General Air conditioning, Interconnecting room(s) available, Key access, Tile/Marble floor, Fan, Trash cans, Private entrance Outdoors Patio, Balcony, Outdoor furniture Living Area Sofa, Dining area, Sitting area Kitchen Coffee machine, Microwave, Dining table Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Linens View Garden view, Pool view, View Accessibility Upper floors accessible by stairs only Room Amenities Sofa bed, Socket near the bed, Non-feather pillow Pool and Spa Shallow end, Pool towels Exclusive services Access to private pool Physical distancing Single-room AC for guest accommodation

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Hotel Casa Tortuga Tulum - Cenotes Park Inclusive | Hotel in Tulum

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Hotel in Soliman Bay, Tulum

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

Media & Technology

General

Kitchen

Outdoors

Bedroom

View

Accessibility

Building Characteristics

Pool and Spa

Room Amenities

Layout

Exclusive services

Physical distancing

Food & Drink

Bathroom

Media & Technology

General

Outdoors

Bedroom

View

Kitchen

Accessibility

Pool and Spa

Room Amenities

Layout

Exclusive services

Physical distancing

Food & Drink

Bathroom

Media & Technology

General

Outdoors

View

Bedroom

Kitchen

Accessibility

Pool and Spa

Room Amenities

Layout

Exclusive services

Physical distancing

Food & Drink

Bathroom

Media & Technology

General

Outdoors

Bedroom

View

Kitchen

Accessibility

Pool and Spa

Room Amenities

Layout

Exclusive services

Physical distancing

Food & Drink

Bathroom

Media & Technology

General

Outdoors

Living Area

Kitchen

Bedroom

View

Accessibility

Room Amenities

Pool and Spa

Layout