Hotel Palacio de Moctezuma | Hotel in San Cristóbal de las Casas

| 9.2 (51 Reviews) |  1 Bathroom
Zona Centro Hotel | Hotel Palacio de Moctezuma

Hotel in Zona Centro, San Cristóbal de las Casas

This smoke-free hotel features a restaurant, a 24-hour front desk, and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a lobby fireplace, a porter/bellhop, and a front-desk safe are onsite.
Hotel Palacio de Moctezuma offers 53 accommodations. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Show more

Amenities

Parking
TV
Security/Safety
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Soap
  • Shower
  • Hair dryer (on request)
  • Towels
  • Toilet paper
  • Shampoo
Bedroom
  • Bed sheets
  • Phone
  • Iron/ironing board (on request)
  • Desk
  • Connecting rooms available
Breakfast
  • 1 restaurant
  • Cooked-to-order breakfast available for a fee daily 7:00 AM–1:00 PM: MXN 105 for adults and MXN 85 for children
Parking
  • Free secured, uncovered self parking on site
  • Height restrictions apply for onsite parking
  • Limited onsite parking (max 8 spaces per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking available only on request
  • Onsite parking options include a garage
Accessibility
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Sign language-capable staff
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Handrails in stairways
  • Wheelchair-accessible parking
  • Tile flooring in room
  • This property does not have elevators
  • Stair-free path to entrance
  • Well-lit path to entrance
Activities
  • Health/beauty spa
Entertainment
  • 32-inch flat-screen TV
  • Cable channels
General
  • Front-desk safe
  • Reception hall
  • Spanish
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property
Guest Services
  • Luggage storage
  • Tour/ticket assistance
  • Daily housekeeping
  • Porter/bellhop
  • 24-hour front desk
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for cooked-to-order breakfast: approximately mxn 105 for adults and mxn 85 for children early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) heating fee: mxn 200 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking noise-free guestrooms cannot be guaranteed special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

May
Dec 23, 2025 04:19:51 AM
Review Score:   10
Summary: Beautiful and peaceful. It was cold in the wintertime but I believe this was normal for buildings in San Cris. I loved this stay. Being able to park in the parking lot was convenient too.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Triple Room, Multiple Beds
Room Size: 237 square feet m2
3 Double Beds
Standard Triple Room, Multiple Beds

General

Number of living rooms 0, Square feet - 237, Wheelchair-width doorways, Low-height desk, Number of bedrooms - 1, Ping - 7, Room and bed type depend on availability check-in, Wheelchair accessible, Square meters - 22, Number of bathrooms - 1, Courtyard view, Bed count maximum 3, Bed count minimum 3
Standard Double Room, 2 Double Beds
Room Size: 172 square feet m2
2 Double Beds
Standard Double Room, 2 Double Beds

General

Wheelchair-width doorways, Square feet - 172, Ping - 5, Low-height desk, Number of bedrooms - 1, Room and bed type depend on availability check-in, Square meters - 16, Courtyard view, Wheelchair accessible, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 Double Bed
Room Size: 151 square feet m2
1 Double Bed
Standard Room, 1 Double Bed

General

Wheelchair-width doorways, Ping - 4, Low-height desk, Number of bedrooms - 1, Room and bed type depend on availability check-in, Square feet - 151, Courtyard view, Square meters - 14, Wheelchair accessible, Bed count minimum 1, Lowered locks/deadbolt, Bed count maximum 1

FAQ's

Is this Hotel Palacio de Moctezuma pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Palacio de Moctezuma have a swimming pool?

No, this Hotel Palacio de Moctezuma does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Palacio de Moctezuma?

Best-rates for the Hotel Palacio de Moctezuma starts from $52 per night with includes Parking, TV, Bedding/Linens, Wellness Facilities, Fireplace/Heating, Guest Services, Child Friendly, Internet, Security/Safety, Restaurant, Breakfast, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Palacio de Moctezuma a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Palacio de Moctezuma wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Palacio de Moctezuma has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Palacio de Moctezuma?

Based on the information reported by the owner or manager, the Hotel Palacio de Moctezuma indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Palacio de Moctezuma?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD52
You will be redirected to  
Hot Deal - It has been viewed 18 times today
Not the right fit? Check out our other properties in Zona Centro
La Casa de las Aves - Maison D'architecte Avec vue Incroyable sur les Montagnes From US $126
         

10.0 (2 Reviews)
Apartment
  • Designated Smoking Area
  • Bedding/Linens
  • Wellness Facilities
Casa Neek From US $116
         

|
10.0 (13 Reviews)
Bed & Breakfast
  • Designated Smoking Area
  • TV
  • Balcony/Terrace
Cabaña familiar al pie de la montaña From US $172
         

Calkiní Cabañas By Rotamundos From US $47
         

3.3 (3 Reviews)
Apartment
  • Parking
  • Designated Smoking Area
  • Balcony/Terrace
The house of Glory From US $170
         

9.4 (3 Reviews)
House
  • Parking
  • TV
  • Security/Safety
Casa Atipica From US $162
         

|
10.0 (2 Reviews)
House
  • View
  • Balcony/Terrace
  • Security/Safety
Casa a Pocos Pasos del Centro con Amplio Jardin From US $348
         

Fatima House From US $297
         

New
Cabin
  • Pet Friendly
  • Security/Safety
  • Bedding/Linens
Earth by Elementos From US $296
         

New
Cabin
  • Air Conditioner
  • Pet Friendly
  • Designated Smoking Area
La Azul de Pau From US $238
         

New
House
  • Designated Smoking Area
  • TV
  • Child Friendly
Casa Hermosa Las Lomas, Ideal Para tu Familia From US $184
         

New
House
  • Designated Smoking Area
  • Bedding/Linens
  • Wellness Facilities
Posada Apartamentos el Rey From US $122
         

New
Apartment
  • Security/Safety
  • Bedding/Linens
  • Child Friendly
John Cruz House From US $116
         

New
House
  • Security/Safety
  • Bedding/Linens
  • Wellness Facilities
gdfgdfvdffge From US $109
         

New
House
  • Security/Safety
  • Bedding/Linens
  • Fireplace/Heating
casa Frida - Centrally located cabin near market From US $62
         

New
Bed & Breakfast
  • Security/Safety
  • Bedding/Linens
  • Child Friendly
Live like a local in San Cris! Pets welcome! From US $58
         

New
Apartment
  • Designated Smoking Area
  • Balcony/Terrace
  • Fireplace/Heating