Is this Hotel Zihua Caracol pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Zihua Caracol have a swimming pool?

Yes, this Hotel Zihua Caracol has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Zihua Caracol?

Best-rates for the Hotel Zihua Caracol starts from $106 per night with includes Air Conditioner, TV, Bar, Laundry, Balcony/Terrace, Restaurant, Breakfast, Internet, Parking, Bedding/Linens, Guest Services, Barbecue/Outdoor Cooking, Child Friendly, Pool, Accessibility, Security/Safety, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Zihua Caracol a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Zihua Caracol wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Zihua Caracol has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Zihua Caracol?

Based on the information reported by the owner or manager, the Hotel Zihua Caracol indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Zihua Caracol?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Zihua Caracol | Hotel in Zihuatanejo

Name: Hotel Zihua Caracol
Address: Zihuatanejo, Guerrero, Mexico, MX
Price range: Prices for upcoming dates start at $106 per night
Rating: 7.4

| 7.4 (226 Reviews) | 1 Bathroom

Playa la Madera Hotel | Hotel Zihua Caracol

Hotel in Playa la Madera, Zihuatanejo

Beachfront hotel with 2 restaurants and a 24-hour front desk
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a 24-hour front desk, and express check-out.
Hotel Zihua Caracol offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature safes. Each accommodation is individually furnished. Televisions come with cable channels. Bathrooms include showers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Restaurant

Bar

Guest Services

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Toilet paper

Private bathroom

Soap

Towels

Shampoo

Shower

Bedroom

Hypo-allergenic bedding

Bed sheets

Air conditioning

Iron/ironing board (on request)

Access via exterior corridors

Individually furnished

Safe

Breakfast

2 restaurants and 1 coffee shop/cafe

Room service available

1 bar

Full breakfast available for a fee daily 8:00 AM–11:00 AM: MXN 150 for adults and MXN 90 for children

Parking

Limited onsite parking

Free uncovered self parking on site

Height restrictions apply for onsite parking

Accessibility

Upper floors accessible by stairs only

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators

Well-lit path to entrance

Activities

Beach access

Golfing

Ecotours

Outdoor pool

Entertainment

30-inch TV

Cable channels

General

Banquet hall

English

Spanish

Smoke-free property

Guest Services

Outdoor pool

Luggage storage

Multilingual staff

24-hour front desk

Daily housekeeping

Internet

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Pool umbrellas

Garden

Beachfront location

Terrace

BBQ grill(s)

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 10 pm early check-in fee: mxn 500 early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 11:00 am contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 1 year old and younger stay free when using existing bedding. rollaway/extra beds are not available.

Payment Policy

Fee for full breakfast: approximately mxn 150 for adults and mxn 90 for children early check-in fee: mxn 500 (subject to availability) a late check-out fee will be charged the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Victor Hugo

Aug 18, 2025 02:42:04 PM

Review Score: 8

Summary: Good ubication near to the beach. Employees are Nice

See All Reviews

Room Arrangement

Room Info	Facilities
Suite King Size Room Size: 388 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Garden view, Ping - 11, Square meters - 36, Square feet - 388, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Double Beds Room Size: 172 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 172, Ping - 5, Shower only, Square meters - 16, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Suite Familiar Room Size: 452 square feet m² 2 King Bed and Double Bed	General Square meters - 42, Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Partial ocean view, Ping - 13, Square feet - 452, Bed count minimum 2, Bed count maximum 2
Standard Room King Size Room Size: 388 square feet m² 1 King Bed	General Number of living rooms 0, Free WiFi, Number of bedrooms - 0, Tile flooring in room, No cribs (infant beds), Ping - 11, Free WiFi (limited) device count 2, Square meters - 36, Square feet - 388, Bed count minimum 1, Bed count maximum 1, City view