iStay Hotel Ciudad Juarez | Hotel in Ciudad Juárez

| 8.3 (1172 Reviews) |  5 Bathrooms  20 Guests
Ciudad Juarez Hotel | iStay Hotel Ciudad Juarez

Hotel in Ciudad Juarez, Ciudad Juárez

Located 1969 feet from Rio Grande Shopping Center, iStay Hotel Ciudad Juarez offers a swimming pool, a gym and a business center with free Wi-Fi. The air-conditioned rooms feature flat-screen satellite TV. Each spacious room has bright, modern décor and includes free wired internet, a desk and a safe. Bathrooms have a bathtub, shower and hairdryer. The hotel’s restaurant serves a range of hot and cold sandwiches. The varied breakfast buffet includes eggs, fresh fruit, muffins and bagels. The 24-hour reception can arrange car hire and free shuttle service to the American Consulate is provided, subject to availability. Free private parking is available on site. iStay Ciudad Juarez is located in Juarez’s main business district, just a 10-minute drive from the US border and El Paso, Texas. El Paso and Ciudad Juarez Airports are both within a 20-minute drive.

iStay Hotel Ciudad Juarez is located in Ciudad Juárez.

This 144 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Balcony/Terrace, Transportation/Shuttle, and several others. This is a 5 star rated property and has over 1172 reviews with the average score of 8.3 . Coming to Ciudad Juárez and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 144 Bedrooms Hotel if you want to learn more about this place in Ciudad Juárez. These details are authentic, as they are provided by our partner, booking.com.

This iStay Hotel Ciudad Juarez in Ciudad Juárez is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “iStay Hotel Ciudad Juarez”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Kids' meals
  • Restaurant
  • Snack bar
  • Fruit
  • Special diet meals (on request)
Parking
  • Parking garage
  • Parking
  • Free parking
  • Private Parking
  • Parking on site
Activities
  • Evening entertainment
  • Fitness
  • Public Bath
  • Indoor pool
  • Fitness center
General
  • Heating
  • Facilities for disabled guests
  • Family rooms
  • Wifi in all areas
  • Smoke-free property
  • Elevator
  • Safe
  • Soundproof rooms
  • Air conditioning
  • Convenience store on site
  • Non-smoking rooms
Guest Services
  • Daily housekeeping
  • Fax/Photocopying
  • Suit press
  • Shared lounge/TV area
  • Express check-in/out
  • Concierge
  • Tour desk
  • Room service
  • Ironing service
  • Baggage storage
  • Laundry
  • Packed lunches
  • Dry cleaning
  • 24-hour front desk
  • Meeting/Banquet facilities
  • Car rental
  • Vending machine (drinks)
  • ATM on site
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor furniture
Security/Safety
  • 24-hour security
  • Key access
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • CCTV outside property
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Mobile app for room service
Spa
  • Heated pool
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Partially refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Reviews

Value for money:
8
Location:
8.91
Staff:
8.39
Facilities:
8.01
Comfort:
8.28
Cleanliness:
8.2
Shiv Kumar Viswanath
Jun 7, 2026 07:00:00 AM
Review Score:   9
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Location was great.
Negative: Elevator was far off
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double or Twin Room
Room Type: Double
Room Size: 31 m2
2 Full bed(s) Bed
Standard Double or Twin Room

Bathroom

Free toiletries, Toilet paper, Body soap, Toilet, Private bathroom, Shampoo, Hairdryer, Bathtub or shower, Conditioner, Shower, Bathtub

General

Iron, Trash cans, Safe, Air conditioning, Interconnecting room(s) available, Hardwood or parquet floors, Ironing facilities, Heating

Media & Technology

Satellite channels, Flat-screen TV, Radio, Telephone

Living Area

Desk, Sofa

Kitchen

Washing machine, Dryer

Bedroom

Alarm clock, Wardrobe or closet

Accessibility

Lower sink

Pool and Spa

Heated pool, Pool towels

Room amenities

Feather pillow, Socket near the bed
Deluxe Double or Twin Room
Room Type: Double
Room Size: 31 m2
2 Full bed(s) Bed
Deluxe Double or Twin Room

Bathroom

Free toiletries, Toilet paper, Body soap, Toilet, Private bathroom, Shampoo, Hairdryer, Bathtub or shower, Conditioner, Shower, Bathtub

General

Iron, Trash cans, Safe, Air conditioning, Interconnecting room(s) available, Hardwood or parquet floors, Ironing facilities, Heating

Media & Technology

Flat-screen TV, Satellite channels, TV, Radio, Telephone

Living Area

Desk, Sofa

Kitchen

Washing machine, Dryer

Bedroom

Alarm clock, Wardrobe or closet

Accessibility

Lower sink

Pool and Spa

Heated pool, Pool towels

Room amenities

Feather pillow, Socket near the bed
Executive Double or Twin Room
Room Type: Double
Room Size: 38 m2
1 King bed(s) Bed
1 Sofa bed Bed
2 Full bed(s) Bed
Executive Double or Twin Room

Food & Drink

Minibar

Bathroom

Free toiletries, Toilet paper, Body soap, Toilet, Private bathroom, Shampoo, Hairdryer, Bathtub or shower, Conditioner, Shower, Bathtub

General

Iron, Trash cans, Safe, Air conditioning, Interconnecting room(s) available, Hardwood or parquet floors, Ironing facilities, Heating

Media & Technology

Satellite channels, Flat-screen TV, Radio, Telephone

Living Area

Desk, Sofa, Sitting area

Kitchen

Washing machine, Dryer, Microwave

Bedroom

Alarm clock, Wardrobe or closet

Accessibility

Lower sink

Pool and Spa

Heated pool, Pool towels

Room amenities

Feather pillow, Socket near the bed
Deluxe King Room
Room Type: Double
Room Size: 31 m2
1 King bed(s) Bed
Deluxe King Room

Bathroom

Free toiletries, Toilet paper, Body soap, Private bathroom, Toilet, Shampoo, Hairdryer, Bathtub or shower, Conditioner, Bathtub

General

Iron, Trash cans, Safe, Air conditioning, Hardwood or parquet floors, Ironing facilities, Heating

Living Area

Desk

Kitchen

Washing machine, Dryer

Bedroom

Wardrobe or closet

Room amenities

Socket near the bed, Feather pillow, Sofa bed

Accessibility

Lower sink

Pool and Spa

Heated pool, Pool towels
Standard King Room
Room Type: Double
Room Size: 31 m2
1 Queen bed(s) Bed
Standard King Room

Bathroom

Free toiletries, Toilet paper, Body soap, Private bathroom, Toilet, Shampoo, Hairdryer, Bathtub or shower, Conditioner, Bathtub

General

Iron, Trash cans, Safe, Air conditioning, Hardwood or parquet floors, Ironing facilities, Heating

Living Area

Desk

Kitchen

Washing machine, Dryer

Bedroom

Wardrobe or closet

Room amenities

Socket near the bed, Feather pillow, Sofa bed

Accessibility

Shower chair, Lower sink, Roll-in shower, Emergency cord in bathroom

Pool and Spa

Heated pool, Pool towels

FAQ's

Is this iStay Hotel Ciudad Juarez pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at iStay Hotel Ciudad Juarez?

Check-in time for iStay Hotel Ciudad Juarez starts counting from 3:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the iStay Hotel Ciudad Juarez have a swimming pool?

Yes, this iStay Hotel Ciudad Juarez has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in iStay Hotel Ciudad Juarez?

Best-rates for the iStay Hotel Ciudad Juarez starts from $86 per night with includes Restaurant, Wheelchair Accessible, Accessibility, Wellness Facilities, Fireplace/Heating, Breakfast, Internet, Laundry, Parking, TV, Air Conditioner, Balcony/Terrace, Transportation/Shuttle, Security/Safety, Guest Services, Entertainment, Child Friendly, Pool, Private Pool, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is iStay Hotel Ciudad Juarez a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the iStay Hotel Ciudad Juarez wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the iStay Hotel Ciudad Juarez is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the iStay Hotel Ciudad Juarez?

Based on the information reported by the owner or manager, the iStay Hotel Ciudad Juarez indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for iStay Hotel Ciudad Juarez?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD86
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