Is this Benito Juarez resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Benito Juarez resort?

Check-in time for Benito Juarez resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Benito Juarez resort have a swimming pool?

Yes, this Benito Juarez resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Benito Juarez resort?

Best-rates for the Benito Juarez resort starts from $427 per night with includes Wellness Facilities, Pool, Balcony/Terrace, Wheelchair Accessible, Security/Safety, Bar, Internet, Designated Smoking Area, TV, View, Hot Tub, Accessibility, Sports/Activities, Toiletries, Child Friendly, Business Services, Laundry, Parking, Restaurant, Eco Friendly, Bedding/Linens, Spa, Kitchen, Air Conditioner, Ocean View, Guest Services, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Benito Juarez resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Benito Juarez resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Benito Juarez resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Benito Juarez resort?

Based on the information reported by the owner or manager, the Benito Juarez resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Benito Juarez resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Moon Palace Cancun - All-Inclusive | Resort in Cancun

| 8.2 (2978 Reviews) | 1 Bathroom

Benito Juarez Resort | Moon Palace Cancun - All-Inclusive

Resort in Benito Juarez, Cancun

Luxury property on the beach, with 7 outdoor pools
Spend the day relaxing at the beach, practicing your swing on Moon Palace Cancun - All-Inclusive's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 16 restaurants.
Moon Palace Cancun - All-Inclusive offers 1334 accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Memory foam beds feature down comforters and premium bedding. 55-inch Smart televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts and a marina. 7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Eco Friendly

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Bathrobes

Toilet paper

Toothbrush and toothpaste (on request)

Free toiletries

Soap

Towels

Shampoo

Separate bathtub and shower

Bedroom

Bed sheets

Down comforter

Premium bedding

Hypo-allergenic bedding

Blackout drapes/curtains

Air conditioning (climate-controlled)

Memory foam mattress

Private indoor hot tub

Window screens

Laptop-friendly workspace

Turndown service

Energy-saving switches

Connecting rooms available

Recycling

Desk chair

LED light bulbs

Soundproofing

Water-efficient showers only

Iron/ironing board

Slippers

Desk

Free local calls

Free long-distance calls

Eco-friendly cleaning products used

Water-efficient toilets only

Phone

Restaurant dining guide

Laptop-compatible safe

Breakfast

9 swim-up bars, 11 bars/lounges and 1 poolside bar

Free daily reception

24-hour room service

16 restaurants and 2 coffee shops

Coffee/tea in common area(s)

Local meal delivery service

Free minibar

Free bottled water

Espresso maker

Champagne service

Parking

Airport shuttle on request

Free uncovered self parking on site

24-hour roundtrip airport shuttle (surcharge)

Free uncovered valet parking on site

Accessibility

Wheelchair-accessible public washroom

Visual fire alarm

Handrails in stairways

Elevator door width (inches): 78

Accessible airport shuttle

Front entrance ramp

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Wheelchair accessible (may have limitations)

Elevator

Stairway handrail height (inches): 24

Well-lit path to entrance

Stair-free path to entrance

Smooth flooring in room

Wheelchair-accessible spa

Wheelchair-accessible pool

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchairs available on site

Wheelchair-accessible path to elevator

Accessible shuttle

Activities

Fishing

Boat tours

Theme parks

Motor boating

Jet skiing

Hiking/biking trails

Health/beauty spa

Parasailing

Scuba diving

Water skiing

Designer stores

Fitness classes

Fitness center

Shopping

Beach yoga

Steam room

7 outdoor pools

Billiards/pool table

Basketball

Arcade/game room

Golf driving range

Kayaking

Lifeguards on site

Tennis

Yoga classes

Table tennis

Pilates classes

Windsurfing

Concerts/live shows

Foosball table

Private picnics

Free beach club

Full-service spa

Sauna

Beach volleyball

Evening entertainment

Playground

Karaoke

2 outdoor tennis courts

Bike parking

Children's pool

Golf course

Mini golf

Nightclub

Entertainment

Pay movies

55-inch Smart TV

Cable/satellite channels

General

Banquet hall

Gift shop/newsstand

Water dispenser

Lockers available

Elevator

ATM/banking services

Front-desk safe

French

Russian

English

Portuguese

Spanish

German

Vegan dining options

Local artist showcase

Local culture & ecosystem education

Beach towels

Romance packages available

Games

Comprehensive food waste policy

Locally-owned & organized tours & activities

Annual offsets purchased for at least 10% of carbon footprint

At least 80% of food locally-sourced

TV in lobby

Double-glazed windows

Living plant wall

Renovated entire property - January 2020

At least 80% organic food

Comprehensive recycling policy

Designated smoking areas

Humane treatment of captive wild animals

Vegetarian dining options

At least 80% lighting from LEDs

Guest Services

Arcade/game room

Free supervised childcare

Laundry facilities

Children's pool

Children's games

Children's toys

Soundproofed rooms

Babysitting (surcharge)

Snack bar/deli

Mini golf

Waterslide

Free children's club

Playground

7 outdoor pools

Golf cart

Tour/ticket assistance

Golf clubhouse

Laundry facilities

Daily housekeeping

Porter/bellhop

24-hour front desk

Water sports equipment

Concierge services

Dry cleaning service

Luggage storage

Golf pro shop

Wedding services

Hair salon

Turndown service

Golf lessons

Multilingual staff

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 50+ Mbps

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Lifeguards on site

Outdoor furniture

Garden

Pool umbrellas

Beach loungers

Outdoor entertainment area

Beachfront location

Beach umbrellas

Terrace

Marina onsite

Balcony

Spa

Massage - deep-tissue

Body scrubs

36 treatment rooms

Aromatherapy

Massage - hot stone

Facials

Reflexology

Manicures and pedicures

Steam room

Massage/treatment rooms

Couples treatment room(s)

Turkish bath/hammam

Body treatments

Hydrotherapy

Detox wraps

Sauna

Spa open daily

Body wraps

Hot tub

Massage - sports

Policies

Check-in

Check-in start time: 3 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! up to 2 children 3 years old and younger stay free when using existing bedding. cribs (infant beds) are not available.

Payment Policy

Airport shuttle fee: usd 26 per person (roundtrip) airport shuttle fee per child: usd 26 (roundtrip), (up to 17 years old) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 005-007-000963/2025 safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses eco-friendly cleaning products

Reviews

Donna

Nov 20, 2025 02:46:50 AM

Review Score: 10

Summary: Everything was perfect

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Deluxe Garden View Room Size: 484 square feet m² 1 King Bed 2 Double Beds	General Number of living rooms 0, Private bathroom, Rollaway/extra beds (free), Number of bedrooms - 0, Garden view, Square feet - 484, Ping - 14, Bed count minimum 1, Extra bed count 1, Square meters - 45, Number of bathrooms - 1, Bed count maximum 2
Superior Junior Suite Golf Course View with Golf Cart Included Room Size: 411 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Rollaway/extra beds (free), Number of bedrooms - 1, Ping - 11.55, Square meters - 38, Golf view, Square feet - 411, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Superior Deluxe Garden View - Kids & Teens Stay Free Room Size: 498.2 square feet m² 1 King Bed 2 Double Beds	General Square meters - 46.3, Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Square feet - 498.2, Ping - 14, Hand-held showerhead, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Doorway wheelchair width (centimeters) - 82, Number of bathrooms - 1, Accessible bathtub, Lowered peephole/view port in door, Lowered electrical outlets in bathroom, Private bathroom, Rollaway/extra beds (free), Doorway wheelchair width (inches) - 32, Garden view, Bed count minimum 1, Bed count maximum 2
Swim Up Suite Room Size: 484 square feet m² 1 King Bed 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 484, Pillow menu, Swim-up room access (shared pool), Extra bed count 1, Square meters - 45, Number of bathrooms - 1, Private bathroom, Rollaway/extra beds (free), Location - ground floor, Garden view, Ping - 13.60, Bed count minimum 1, Bed count maximum 2
Superior Two Bedroom Suite Golf Course View Room Size: 969 square feet m² 3 King Bed and Double Beds	General Dining table, Square feet - 969, Number of bedrooms - 2, Ping - 27.23, Pillow menu, Location - top floor, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Separate dining area, Private bathroom, Rollaway/extra beds (free), Square meters - 90, Golf view, Bed count maximum 3, Bed count minimum 3
Superior Family Deluxe - Kids & Teens Stay Free Room Size: 969 square feet m² 3 King Bed and Double Beds	General Child-size bathrobes, Number of living rooms 0, Square feet - 969, Number of bedrooms - 2, Ping - 27.23, Child-size slippers, Extra bed count 1, Number of bathrooms - 2, Private bathroom, Rollaway/extra beds (free), Square meters - 90, Garden view, Bed count maximum 3, Bed count minimum 3
Superior Two Bedroom Presidential Suite Room Size: 969 square feet m² 3 King Bed and Double Beds	General Dining table, Square feet - 969, Number of bedrooms - 2, Ping - 27.23, Pillow menu, Sea view, Location - top floor, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Separate dining area, Private bathroom, Rollaway/extra beds (free), Square meters - 90, Bed count maximum 3, Bed count minimum 3
Superior Deluxe Garden View (Book 4 nights, Get 2 nights in Punta Cana) Room Size: 484 square feet m² 1 King Bed 2 Double Beds	General Number of living rooms 0, Private bathroom, Rollaway/extra beds (free), Number of bedrooms - 0, Garden view, Square feet - 484, Ping - 14, Bed count minimum 1, Extra bed count 1, Square meters - 45, Number of bathrooms - 1, Bed count maximum 2
Superior Deluxe Ocean View - Kids & Teens Stay Free Room Size: 484 square feet m² 1 King Bed 2 Double Beds	General Number of living rooms 0, Private bathroom, Rollaway/extra beds (free), Number of bedrooms - 0, Square feet - 484, Ping - 13.6, Bed count minimum 1, Extra bed count 1, Square meters - 45, Ocean view, Number of bathrooms - 1, Bed count maximum 2
Superior Governor Suite Room Size: 969 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 969, Ping - 27.23, Pillow menu, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Private bathroom, Rollaway/extra beds (free), Square meters - 90, Separate sitting area, Bed count minimum 1, Ocean view, Bed count maximum 1
Superior Honeymoon Suite - King Size Bed Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Partial sea view, Number of bedrooms - 0, Concierge service, Square feet - 484, Pillow menu, Ping - 13.6, Extra bed count 1, Square meters - 45, Number of bathrooms - 1, Private bathroom, Rollaway/extra beds (free), Bed count minimum 1, Bed count maximum 1
Superior Deluxe Ocean View - Book 4 nights, get 2 free in Punta Cana Room Size: 484 square feet m² 1 King Bed 2 Double Beds	General Number of living rooms 0, Private bathroom, Rollaway/extra beds (free), Number of bedrooms - 0, Square feet - 484, Ping - 13.6, Bed count minimum 1, Extra bed count 1, Square meters - 45, Ocean view, Number of bathrooms - 1, Bed count maximum 2