Moon Palace Cancun - All Inclusive | Resort in Cancun

| 8.2 (2908 Reviews) |  1 Bathroom
Benito Juarez Resort | Moon Palace Cancun - All Inclusive

Resort in Benito Juarez, Cancun

Luxury property on the beach, with 7 outdoor pools
Spend the day relaxing at the beach, practicing your swing on Moon Palace Cancun - All Inclusive's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 16 restaurants.
Moon Palace Cancun - All Inclusive offers 1334 accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Memory foam beds feature down comforters and premium bedding. 55-inch Smart televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.


Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts and a marina. 7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Eco Friendly
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in
Check-in time starts at 3 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! up to 2 children 3 years old and younger stay free when using existing bedding. cribs (infant beds) are not available.
Payment Policy
Airport shuttle fee: usd 26 per person (roundtrip) airport shuttle fee per child: usd 26 (roundtrip), (up to 17 years old) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses eco-friendly cleaning products

Reviews

Aug 10, 2025 04:45:53 AM
Review Score:   6
Summary: Do NOT attend the “90-minute” sales talk — it’s a trap! The so-called 90-minute presentation at The Grand turned into over 4 hours of aggressive, high-pressure sales tactics. They try to bully and guilt you into buying 100 weeks of vacation for an outrageous price. Even after leaving, they continue offering “coupons” and pestering you. Please don’t fall for it. About the hotel itself: Beautiful, well-maintained property Great food and dining options Clean, comfortable rooms Excellent service from the staff Be aware: the resort is huge, so expect to either walk long distances or wait frequently for golf carts.
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