Is this Novotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Novotel have a swimming pool?

No, this Novotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel?

Best-rates for the Novotel starts from $68 per night with includes Child Friendly, Internet, Parking, TV, Security/Safety, Bedding/Linens, Wellness Facilities, Guest Services, Laundry, Air Conditioner, Business Services, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Novotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel?

Based on the information reported by the owner or manager, the Novotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Novotel | Hotel in Poza Rica

| 8.6 (58 Reviews) | 1 Bathroom

Hotel in Poza Rica

Hotel in Poza Rica with a 24-hour health club and free valet parking
A 24-hour health club, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Novotel offers 72 air-conditioned accommodations with complimentary bottled water and ceiling fans. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Poza Rica hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.

Amenities

Air Conditioner

Parking

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Bar

Guest Services

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Shower

Toilet paper

Rainfall showerhead

Towels

Soap

Shampoo

Hair dryer (on request)

Bedroom

Air conditioning

Hypo-allergenic bedding

Down comforter

Bed sheets

Ceiling fan

Phone

Soundproofing

Laptop-friendly workspace

Desk

Restaurant dining guide

Iron/ironing board (on request)

Guidebooks/recommendations

Breakfast

1 bar

1 coffee shop/cafe

Free daily reception

Room service available

Free bottled water

Parking

Onsite parking available only on request

Onsite parking options include a garage

Free self parking on site

Wheelchair-accessible parking available

Free valet parking on site

Accessibility

Wheelchair-accessible registration desk

Handrails in stairways

Wheelchair-accessible path of travel

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Wheelchair-accessible lounge

Wheelchair-accessible restaurant

Activities

24-hour fitness center

Entertainment

Cable channels

32-inch flat-screen TV

General

Meeting rooms - 3

Business center

Banquet hall

Front-desk safe

Free newspapers in lobby

Water dispenser

Spanish

TV in lobby

Mosquito nets

Smoke-free property

Guest Services

Soundproofed rooms

Laundry facilities

Porter/bellhop

Daily housekeeping

Tour/ticket assistance

24-hour front desk

Laundry facilities

Dry cleaning service

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Policies

Check-in

Check-in start time: noon; check-in end time: 6:00 pm contactless check-in available minimum check-in age: 18

Check-out

Check-out before 1:00 pm contactless check-out available

Child Policy

Children are welcome.

Payment Policy

Pet deposit: mxn 200 per night pet fee: mxn 300 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of mxn 300 per pet, per night, plus a deposit of mxn 200 per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash

Reviews

Tammy

Nov 23, 2025 11:51:41 PM

Review Score: 10

Summary: Clean room with nice .

See All Reviews

Room Arrangement

Room Info	Facilities
Classic Double Room Room Size: m² 2 Double Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Wheelchair accessible, Bed count minimum 2, Bed count maximum 2