Is this Queenstown Village Apartments pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Queenstown Village Apartments?

Check-in time for Queenstown Village Apartments starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Queenstown Village Apartments have a swimming pool?

No, this Queenstown Village Apartments does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Queenstown Village Apartments?

Best-rates for the Queenstown Village Apartments starts from $269 per night with includes Internet, Security/Safety, Wellness Facilities, Child Friendly, Kitchen, Parking, Balcony/Terrace, Toiletries, Laundry, TV, Bedding/Linens, Bar, Fireplace/Heating, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Queenstown Village Apartments a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Queenstown Village Apartments wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Queenstown Village Apartments has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Queenstown Village Apartments?

Based on the information reported by the owner or manager, the Queenstown Village Apartments indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Queenstown Village Apartments?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Queenstown Village Apartments | Hotel in Kawarau Falls

| 8.6 (141 Reviews) | 1 Bathroom

Kelvin Heights Hotel | Queenstown Village Apartments

Hotel in Kelvin Heights, Kawarau Falls

Luxury hotel with 2 restaurants and a coffee shop
2 restaurants, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe.
Housekeeping is available on request.
Queenstown Village Apartments offers 17 accommodations with washers/dryers and hair dryers. Beds feature premium bedding. Accommodations at this 4.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 55-inch flat-screen televisions come with cable channels. Housekeeping is offered on request and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Balcony/Terrace

Security/Safety

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Separate bathtub and shower

Free toiletries

Hair dryer

Bedroom

Premium bedding

Heating

Bed sheets

Iron/ironing board (on request)

Soundproofing

Phone

Washer and dryer

Breakfast

2 restaurants and 1 coffee shop/cafe

1 bar

Microwave

Oven

Toaster

Cookware/dishes/utensils

Electric kettle

Refrigerator

Dishwasher

Stovetop

Kitchen

Parking

Street parking available

Offsite parking for NZD 16 per night; reservations required

Accessibility

This property does not have elevators

Upper floors accessible by stairs only

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Beach (direct access)

Cross-country skiing

Adjacent to a golf course

Entertainment

Cable channels

55-inch flat-screen TV

General

Chinese (Mandarin)

English

Dutch

Smoke-free property

Guest Services

Microwave

Full-sized refrigerator

Washer/dryer

Snack bar/deli

Soundproofed rooms

Kitchen

Housekeeping (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Terrace

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 16

Check-out

Check-out before 10 am

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Nearby parking fee: nzd 16 per night (13123 ft away) housekeeping is available for an additional fee and varies based on unit size the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges onsite parties or group events are strictly prohibited special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property is professionally cleaned

Reviews

Glenn

Dec 19, 2025 07:00:01 AM

Review Score: 6

Summary: Dishwasher needs replacing. After use then had to do a hand wash. Washers and drier need updating. Needs lighter bedding rather than just a single heavy doona. A few day before arriving we were told we woukd have limited hot water. This should be clear before booking. Also then found out that would need to park the about a 10 minute walk away. Again, detail that should have been clear before booking.

See All Reviews

Room Arrangement

Room Info	Facilities
Apartment, 4 Bedrooms Room Size: 1593 square feet m² 7 King Bed and Twin Beds	General Square feet - 1593, Bed count minimum 7, Number of bedrooms - 4, Bed count maximum 7, Ping - 45, Square meters - 148, Number of bathrooms - 3, Number of living rooms 1, Shared bathroom with sink in room
Apartment, 3 Bedrooms Room Size: 1873 square feet m² 5 King Bed and Twin Beds	General Square meters - 174, Bed count minimum 5, Square feet - 1873, Number of bedrooms - 3, Bed count maximum 5, Private bathroom (not in room), Number of living rooms 1, Number of bathrooms - 2, Ping - 53
Apartment, 5 Bedrooms Room Size: 2659 square feet m² 8 King Bed and Twin Beds	General Bed count minimum 8, Bed count maximum 8, Square meters - 247, Square feet - 2659, Ping - 74.73, Number of bedrooms - 5, Number of bathrooms - 4, Shared bathroom, Number of living rooms 1
Apartment, 6 Bedrooms Room Size: 2390 square feet m² 10 King Beds and Twin Beds	General Bed count maximum 10, Number of bathrooms - 5, Ping - 67.17, Square feet - 2390, Separate sitting area, Number of bedrooms - 6, Bed count minimum 10, Square meters - 222, Shared bathroom, Number of living rooms 1
Apartment, 2 Bedrooms Room Size: 1313 square feet m² 3 King Bed and Twin Beds	General Ping - 36.90, Number of bedrooms - 2, Square feet - 1313, Private bathroom (not in room), Bed count maximum 3, Square meters - 122, Number of living rooms 1, Number of bathrooms - 2, Bed count minimum 3