The Westin Cozumel | Resort in Cozumel

| 8.6 (979 Reviews) |  1 Bathroom
Zona Hotelera Norte Resort | The Westin Cozumel

Resort in Zona Hotelera Norte, Cozumel

Catch some rays at the beach or spend the day relaxing at The Westin Cozumel's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
Housekeeping is available on request.
The Westin Cozumel offers 152 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.


Recreational amenities at the resort include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower/tub combination
  • Private bathroom
  • Towels
  • Hair dryer
  • Free toiletries
Bedroom
  • Bed sheets
  • Ceiling fan
  • Premium bedding
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Turndown service
  • Iron/ironing board
  • Slippers
  • Safe
  • Access via exterior corridors
  • Desk
  • Phone
  • Free newspapers
  • Recycling
  • Water-efficient showers only
Breakfast
  • 24-hour room service
  • Buffet breakfast available for a fee daily 7 AM–11:00 AM: USD 31 per person
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Coffee/tea maker
Parking
  • Wheelchair-accessible parking and van parking available
  • Free self parking on site
Accessibility
  • Grab bar near toilet
  • Elevator door width (inches): 47
  • Wheelchair-accessible registration desk height (inches): 43
  • Low-height door lock
  • Wheelchairs available on site
  • Accessible bathtub
  • Stair-free path to entrance
  • Wheelchair-accessible spa
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible fitness center
  • Lever door handles
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public washroom
  • Elevator
  • Front entrance ramp
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Toilet grab bar height (inches): 20
  • Wheelchair-accessible path to elevator
  • Hand-held showerhead
  • Wheelchair-accessible registration desk
  • Transfer shower
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Stairway handrail height (inches): 43
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
Activities
  • Fishing
  • 24-hour fitness center
  • Steam room
  • Full-service spa
  • Playground
  • Sauna
  • Scuba diving
  • Outdoor pool
  • Snorkeling
Entertainment
  • 43-inch LED TV
General
  • Meeting rooms
  • Conference center
  • Business center
  • Grocery/convenience store
  • Reception hall
  • Elevator
  • Spanish
  • English
  • Vegan dining options
  • Vegetarian dining options
  • Romance packages available
  • Rooftop garden
  • No plastic coffee stirrers
  • Smoke-free property
Guest Services
  • Snack bar/deli
  • Laundry facilities
  • Playground
  • Grocery/convenience store
  • Free cribs/infant beds
  • Free children's club
  • Outdoor pool
  • Babysitting (surcharge)
  • Concierge services
  • Turndown service
  • Porter/bellhop
  • Wedding services
  • Laundry facilities
  • Dry cleaning service
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
  • Daily housekeeping
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Pool sun loungers
  • Terrace
  • Garden
  • Beachfront location
Spa
  • Facials
  • Outdoor treatment areas
  • Body wraps
  • Spa open daily
  • Steam room
  • Sauna
  • Massage/treatment rooms
  • Body treatments
  • Massages
  • Manicures and pedicures

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 11:00 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 2 children 11 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately usd 31 per person pet fee: usd 50 per accommodation, per night service animals are exempt from fees late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 33 lbs per pet) food and water bowls and litter boxes are available pets allowed for an extra charge of usd 50 per accommodation, per night pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Bruce
Jul 15, 2026 11:44:10 PM
Review Score:   8
Summary: On the positive side, we stayed in a one-bedroom suite and the room was very spacious and clean. The bed was very comfortable. The A/C worked exceptionally well. The bathroom was huge. The extra half bath was nice to have. All of the staff was very accommodating to our requests. The food and service in the restaurant were both very good. We were on a diving trip, so we didn't use either of the pools, but they looked very nice. We could have done without the naked babies in the pool, but we weren't using the pool so no skin off our noses. The covered chaise lounges at the Sky Bar were a great place to read a book. On the not so positive side, a couple of days before we arrived, we received an email from the hotel stating that they were beginning renovations the day before we were to arrive. The email stated that the amenities would remain open. Not true. When we got there, we learned that one of the two restaurants was closed. We were also told that a Continental Breakfast would be available at 6:30 am. That was only true on the weekend. So, the value of the all-inclusive package we bought was significantly diminished.
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Room Arrangement

Room Info Facilities
Classic Room, 2 Queen Beds, Balcony
Room Size: 452 square feet m2
2 Queen Beds
Classic Room, 2 Queen Beds, Balcony

General

Raised toilet seat height (inches) - 20, Roll-in shower width (inches) - 20, Pet-friendly room, Raised toilet seat, Number of bedrooms - 1, Ping - 13, Raised toilet seat height (centimeters) - 51, Square feet - 452, Square meters - 42, Bathroom grab bars, Balcony, Height-adjusted amenities, Roll-in shower width (centimeters) - 51, Ocean view, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Classic Room, 1 King Bed, Balcony
Room Size: 452 square feet m2
1 King Bed
Classic Room, 1 King Bed, Balcony

General

Roll-in shower width (inches) - 20, Pet-friendly room, Number of bedrooms - 1, Ping - 13, Extra bed count 0, Square feet - 452, Square meters - 42, Balcony or patio, Balcony, Height-adjusted amenities, Roll-in shower width (centimeters) - 51, Bed count minimum 1, Ocean view, Roll-in shower, Bed count maximum 1
Studio Suite, 1 King Bed, Oceanfront
Room Size: 1130 square feet m2
1 King Bed
Studio Suite, 1 King Bed, Oceanfront

General

Square feet - 1130, Pet-friendly room, Number of bedrooms - 1, Square meters - 105, Balcony, Location - top floor, Height-adjusted amenities, Bed count minimum 1, Ocean view, Bed count maximum 1, Ping - 32
Studio Suite, 1 King Bed, Oceanfront
Room Size: 883 square feet m2
1 King Bed
Studio Suite, 1 King Bed, Oceanfront

General

Pet-friendly room, Square meters - 82, Number of bedrooms - 1, Balcony, Ping - 25, Location - top floor, Square feet - 883, Height-adjusted amenities, Bed count minimum 1, Ocean view, Bed count maximum 1
Presidential Suite, 1 Bedroom, Ocean View
Room Size: 1313 square feet m2
1 Double Bed
Presidential Suite, 1 Bedroom, Ocean View

General

Pet-friendly room, Ping - 37, Square feet - 1313, Number of bedrooms - 1, Balcony, Location - top floor, Height-adjusted amenities, Bed count minimum 1, Square meters - 122, Ocean view, Bed count maximum 1
Suite, 1 Bedroom, Ocean View
Room Size: 624 square feet m2
1 King Bed
Suite, 1 Bedroom, Ocean View

General

Pet-friendly room, Square feet - 624, Deck or patio, Number of bedrooms - 1, Ping - 18, Square meters - 58, Height-adjusted amenities, Bed count minimum 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Junior Suite, 1 Bedroom, Ocean View
Room Size: 624 square feet m2
1 King Bed
Junior Suite, 1 Bedroom, Ocean View

General

Pet-friendly room, Square feet - 624, Deck or patio, Number of bedrooms - 1, Ping - 18, Square meters - 58, Height-adjusted amenities, Bed count minimum 1, Ocean view, Bed count maximum 1
Junior Suite, 2 Queen Beds, Ocean View
Room Size: 538 square feet m2
2 Queen Beds
Junior Suite, 2 Queen Beds, Ocean View

General

Pet-friendly room, Deck or patio, Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Height-adjusted amenities, Ocean view, Bed count minimum 2, Bed count maximum 2
Junior Suite, 1 King Bed, Ocean View
Room Size: 538 square feet m2
1 King Bed
Junior Suite, 1 King Bed, Ocean View

General

Pet-friendly room, Deck or patio, Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Height-adjusted amenities, Bed count minimum 1, Ocean view, Bed count maximum 1
Classic Room, 1 King Bed, Ocean View
Room Size: 409 square feet m2
1 King Bed
Classic Room, 1 King Bed, Ocean View

General

Raised toilet seat height (inches) - 20, Roll-in shower width (inches) - 20, Pet-friendly room, Raised toilet seat, Number of bedrooms - 1, Ping - 11, Square meters - 38, Raised toilet seat height (centimeters) - 51, Bathroom grab bars, Square feet - 409, Height-adjusted amenities, Roll-in shower width (centimeters) - 51, Bed count minimum 1, Ocean view, Roll-in shower, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this The Westin Cozumel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the The Westin Cozumel starts from $250 per night with includes Accessibility, Sports/Activities, Wellness Facilities, Internet, Laundry, Parking, Pool, Security/Safety, Bedding/Linens, Child Friendly, Kitchen, Balcony/Terrace, Bar, Guest Services, Breakfast, TV, Business Services, Spa, Restaurant, Toiletries, Wheelchair Accessible with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Westin Cozumel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the The Westin Cozumel indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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