Is this Punta Sam resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Punta Sam resort have a swimming pool?

Yes, this Punta Sam resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Punta Sam resort?

Best-rates for the Punta Sam resort starts from $191 per night with includes Bedding/Linens, Internet, Designated Smoking Area, Accessibility, Sports/Activities, Spa, Restaurant, Bar, Breakfast, Child Friendly, Parking, Ocean View, Wellness Facilities, Wheelchair Accessible, Business Services, Guest Services, Air Conditioner, Pool, TV, Hot Tub, Kitchen, Laundry, View, Balcony/Terrace, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Punta Sam resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Punta Sam resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Punta Sam resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Punta Sam resort?

Based on the information reported by the owner or manager, the Punta Sam resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Punta Sam resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Villa del Palmar Cancun Luxury Beach Resort & Spa | Resort in Punta Sam

| 8.6 (1012 Reviews) | 1 Bathroom

Punta Sam Resort | Villa del Palmar Cancun Luxury Beach Resort & Spa

Resort in Punta Sam

Luxury resort on the beach, with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at Villa del Palmar Cancun Luxury Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.
Villa del Palmar Cancun Luxury Beach Resort & Spa offers 415 accommodations with MP3 docking stations and minibars. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

5 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Rainfall showerhead

Hair dryer

Bathrobes

Toilet paper

Bathtub or shower

Free toiletries

Soap

Towels

Shampoo

Bedroom

Bed sheets

Down comforter

Premium bedding

Hypo-allergenic bedding

Blackout drapes/curtains

Free cribs/infant beds

Air conditioning (climate-controlled)

Ceiling fan

Safe

Window screens

Iron/ironing board

Slippers

Desk

Connecting rooms available

Individually furnished

Eco-friendly cleaning products provided

Phone

Turndown service

Individually decorated

Breakfast

24-hour room service

6 restaurants and 1 coffee shop/cafe

Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 40 for adults and USD 20 for children

5 bars/lounges, 1 beach bar and 1 poolside bar

Coffee/tea in common area(s)

Coffee/tea maker

Toaster oven

Free bottled water

Minibar

Paper towels

Espresso maker

Cleaning supplies

Parking

Limo/town car service

Airport shuttle on request

Wheelchair-accessible parking and van parking available

Free valet parking on site

Free self parking on site

24-hour drop-off airport shuttle (surcharge)

Accessibility

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Wheelchair-accessible pool

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

Elevator

Accessible airport shuttle

Well-lit path to entrance

Wheelchairs available on site

3 on-site accessible parking spaces

Elevator door width (inches): 47

Visual alarms in hallways

Front entrance ramp

Wheelchair-accessible parking

Wheelchair-accessible public washroom

Activities

Outdoor pool access

Snorkeling

Ecotours

Adjacent to a golf course

Hiking/biking trails

Golf lessons

Kayaking

Arcade/game room

Steam room

Lifeguards on site

Children's pool

Fitness classes

Full-service spa

5 outdoor pools

Fitness center

Shopping

Playground

Yoga classes

Sauna

Beach volleyball

Access to nearby outdoor pool

Beach yoga

4 hot tubs

Entertainment

50-inch flat-screen TV

Satellite channels

Premium channels

MP3 dock

General

Grocery/convenience store

Elevator

Gift shop/newsstand

ATM/banking services

French

Italian

English

Portuguese

Spanish

German

Designated smoking areas

Romance packages available

Communal living room

Beach towels

Guest Services

Arcade/game room

Laundry facilities

Children's pool

Children's games

Children's toys

5 outdoor pools

Free children's club

Grocery/convenience store

Free cribs/infant beds

In-room child care (surcharge)

Snack bar/deli

Access to nearby outdoor pool

Playground

Supervised childcare (surcharge)

Tour/ticket assistance

Laundry facilities

Daily housekeeping

Porter/bellhop

24-hour front desk

Wedding services

Concierge services

Dry cleaning service

Luggage storage

Turndown service

Multilingual staff

Internet

Available in all rooms: Free WiFi

Free in-room WiFi has a 2-device limit

Available in some public areas: Free WiFi and wired Internet

Outdoors

Pool sun loungers

Lifeguards on site

Pool umbrellas

Garden

Beach loungers

Beachfront location

Beach umbrellas

Terrace

Furnished balcony

Spa

Massage - deep-tissue

Body scrubs

7 treatment rooms

Aromatherapy

Massage - hot stone

Facials

Reflexology

Manicures and pedicures

Steam room

Massage/treatment rooms

Couples treatment room(s)

Outdoor treatment areas

Massage - prenatal

Body treatments

Hydrotherapy

Massage - on the beach

Sauna

Spa open daily

Body wraps

Hot tub

Massage - sports

Massage - Swedish

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: midnight contactless check-in available early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately usd 40 for adults and usd 20 for children airport shuttle fee: usd 50 per vehicle (maximum occupancy 4) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector, a security system, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Carlos

Nov 19, 2025 08:47:06 AM

Review Score: 6

Summary: I made again, the typical mistake of accepting a mediocre breakfast for listening to a "membership" presentation. Despite telling them we are going to say no to any offer, they said it didn't matter, etc. Well, at the last moment, the inevitable hard faces were shown by the sales team, specially a not very nice supervisor who was impolite. What a bad experience! Because of him I will never return nor recommend any of my relatives or friends to go there. He won! :)

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe 1 King Bed Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Mini-fridge, Private bathroom, Square meters - 50, Number of bedrooms - 0, Square feet - 538, Ping - 15.12, Microwave, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
One Bedroom Room Size: 1152 square feet m² 2 King Bed and Double Sofa Bed	General Number of bedrooms - 1, Dishwasher, Full-sized refrigerator/freezer, Stovetop, Blender, Separate dining area, Washer/dryer, Laundry detergent, Kitchen, Mixer, Bed count minimum 2, Toaster, Dining table, Ice maker, Microwave, Separate bedroom, Number of living rooms 1, Number of bathrooms - 2, Ping - 32, Square feet - 1152, Cookware, dishware, and utensils, Private bathroom, Square meters - 107, Separate sitting area, Freezer, Oven, Bed count maximum 2
Two Bedroom Suite Ocean View Room Size: 1690 square feet m² 4 King Bed, Queen Beds and Double Sofa Bed	General Number of bedrooms - 2, Dishwasher, Full-sized refrigerator/freezer, Stovetop, Ping - 47, Blender, Separate dining area, Washer/dryer, Laundry detergent, Kitchen, Mixer, Square meters - 157, Bed count minimum 4, Toaster, Dining table, Ice maker, Microwave, Number of bathrooms - 3, Number of living rooms 1, Square feet - 1690, Cookware, dishware, and utensils, Private bathroom, Separate sitting area, Freezer, Oven, Bed count maximum 4, Ocean view
One Bedroom Ocean View Room Size: 1152 square feet m² 2 King Bed and Double Sofa Bed	General Number of bedrooms - 1, Dishwasher, Full-sized refrigerator/freezer, Stovetop, Blender, Separate dining area, Washer/dryer, Laundry detergent, Kitchen, Mixer, Bed count minimum 2, Number of living rooms 0, Toaster, Dining table, Ice maker, Microwave, Separate bedroom, Number of bathrooms - 2, Ping - 32, Square feet - 1152, Cookware, dishware, and utensils, Private bathroom, Square meters - 107, Separate sitting area, Freezer, Oven, Ocean view, Bed count maximum 2
Two Bedroom Room Size: 1687 square feet m² 4 King Bed, Queen Beds and Double Sofa Bed	General Number of bedrooms - 2, Dishwasher, Full-sized refrigerator/freezer, Stovetop, Ping - 47, Blender, Separate dining area, Washer/dryer, Laundry detergent, Kitchen, Mixer, Square feet - 1687, Square meters - 157, Bed count minimum 4, Toaster, Dining table, Ice maker, Microwave, Number of bathrooms - 3, Number of living rooms 1, Cookware, dishware, and utensils, Private bathroom, Separate sitting area, Freezer, Oven, Bed count maximum 4
Free Upgrade Garza Blanca Room Size: m² 2 Queen Beds	General Number of living rooms 0, Mini-fridge, Private bathroom, Number of bedrooms - 0, Microwave, Park view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Ocean View 1 King Bed Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Mini-fridge, Private bathroom, Square meters - 50, Number of bedrooms - 0, Square feet - 538, Ping - 15.12, Microwave, Bed count minimum 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Three Bedroom Ocean Front Room Size: 4628 square feet m² 4 King Beds and Queen Beds	General Square meters - 430, Dishwasher, Full-sized refrigerator/freezer, Stovetop, Blender, Separate dining area, Washer/dryer, Laundry detergent, Kitchen, Mixer, Number of bedrooms - 3, Ping - 130, Bed count minimum 4, Toaster, Dining table, Ice maker, Microwave, Pillow menu, Number of bathrooms - 4, Number of living rooms 1, Cookware, dishware, and utensils, Private bathroom, Square feet - 4628, Separate sitting area, Freezer, Oven, Bed count maximum 4, Ocean view
Deluxe 2 Queen Beds Room Size: 538 square feet m² 2 Queen Beds	General Number of living rooms 0, Mini-fridge, Private bathroom, Square meters - 50, Number of bedrooms - 0, Square feet - 538, Ping - 15.12, Microwave, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Ocean View 2 Queen Beds Room Size: 538 square feet m² 2 Queen Beds	General Number of living rooms 0, Mini-fridge, Private bathroom, Square meters - 50, Number of bedrooms - 0, Ping - 15, Square feet - 538, Microwave, Ocean view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Two Bedroom Penthouse Room Size: 3315 square feet m² 3 King Beds and Double Sofa Bed	General Number of bedrooms - 2, Dishwasher, Full-sized refrigerator/freezer, Stovetop, Blender, Separate dining area, Washer/dryer, Laundry detergent, Kitchen, Mixer, Bed count minimum 3, Toaster, Ping - 93, Dining table, Ice maker, Microwave, Pillow menu, Number of bathrooms - 3, Number of living rooms 1, Cookware, dishware, and utensils, Private bathroom, Square meters - 308, Square feet - 3315, Separate sitting area, Freezer, Oven, Bed count maximum 3, Ocean view
Three Bedroom Loft Room Size: 3500 square feet m² 4 King Beds and Queen Beds	General Dishwasher, Full-sized refrigerator/freezer, Stovetop, Blender, Separate dining area, Washer/dryer, Laundry detergent, Square feet - 3500, Kitchen, Mixer, Number of bedrooms - 3, Bed count minimum 4, Toaster, Dining table, Ice maker, Microwave, Pillow menu, Number of bathrooms - 4, Number of living rooms 1, Ping - 98, Cookware, dishware, and utensils, Private bathroom, Square meters - 325, Separate sitting area, Freezer, Oven, Bed count maximum 4, Ocean view
Two Bedroom Loft Room Size: 2210 square feet m² 3 King Bed, Queen Bed and Double Sofa Bed	General Number of bedrooms - 2, Dishwasher, Full-sized refrigerator/freezer, Stovetop, Ping - 62, Blender, Separate dining area, Washer/dryer, Laundry detergent, Square feet - 2210, Kitchen, Mixer, Bed count minimum 3, Toaster, Dining table, Ice maker, Microwave, Pillow menu, Number of bathrooms - 3, Number of living rooms 1, Cookware, dishware, and utensils, Private bathroom, Square meters - 205, Separate sitting area, Freezer, Oven, Bed count maximum 3, Ocean view
Two Bedroom Ocean Front Room Size: 2723 square feet m² 3 King Beds and Double Sofa Bed	General Number of bedrooms - 2, Dishwasher, Full-sized refrigerator/freezer, Stovetop, Blender, Separate dining area, Washer/dryer, Laundry detergent, Kitchen, Mixer, Square meters - 253, Bed count minimum 3, Toaster, Dining table, Ice maker, Ping - 77, Microwave, Pillow menu, Number of bathrooms - 3, Number of living rooms 1, Cookware, dishware, and utensils, Private bathroom, Square feet - 2723, Separate sitting area, Freezer, Oven, Bed count maximum 3, Ocean view